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19 Old Court

Gulval, Cornwall (Ref. 1071342)

2.8

(4 ratings)

Sykes rating

  • Sleeps 4

  • Bedrooms 2

  • Bathrooms 1

  • Pets Yes

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Features

  • Broadband / WiFi
  • Off road parking
  • Swimming pool
  • Garden / Patio

Reviews & Ratings

Accuracy of the listing
Cleanliness
Comfort
Facilities

4 Customer Reviews

  • "On entering the cottage we found that the kitchen units were dirty had lots of greasy marks all over the cupboards also the tiles and on the tiles at the back of the cooker."

    Also the kitchen floor had lots of greasy marks. Considering it was past 5pm and the cottage had plenty of time to be cleaned thoroughly we were very disappointed that this had not been done, We found the corner settee was very uncomfortable. The seating was well worn and past it’s sell by date. The bedding was clean and satisfactory. The bathroom shower was good and water hot when showering, but the shower unit and tiles were not thoroughly cleaned and had soap scum marks on the tiles. In all we found the cottage to be in need of some TLC. We booked through Sykes again because we had a very good holiday in Derbyshire booking through Sykes and on arrival the owner was just finishing cleaning. There was a welcome pack of a tray with teapot and two cups and selection of biscuits and a note from owners welcoming us. Also the apartment was beautifully cleaned which is what you expect. Perhaps the difference was in our holiday at 19 Old Court it was not managed by the owners so didn’t have that personal touch.

    Reviewed by HelenSep 2021

  • "Location of holiday park is great, loads of beautiful beaches within a short drive."

    Swimming pool on the site is wonderful, our little girl loved it, you have to pre-book because of covid but you can still go every day if you want. All staff were very friendly and helpful. The house had everything we needed, note there's no dishwasher and no washing machine (there's a laundry on site, we got change from reception), no wifi (but you can buy wifi from reception which we did, it was good signal), house only has terrestrial TV (we read some books! and watched couple of films on ipad with our wifi). We had a really great holiday and would come and stay again, we love the area and the holiday park was a good base.

    Reviewed by SarahSep 2021

  • "Floor not clean, hair and dirt in lounge and stains on carpet floors."

    Fridge didn’t work properly so no fridge and freezer all week. No washing machine or towels despite being in the listing when we booked. Was very overpriced for all these issues and no way of contacting the owners. Swimming was an extra cost too £18 a day for a family! Or £25 pass. House smelt musty too. Disappointed as tried emailing Sykes but never got a reply. No contact details for the owners either.

    Thank you so much for your e-mail. We really appreciate the opportunity to assist and respond. Fridge/Freezer The guest did not have the use of the fridge/freezer on Sunday but our duty manager visited the property on Monday morning and we delivered an emergency fridge to assist the guest. It has been confirmed by Andy (Duty Manager) that the guest did not require an emergency freezer as they had no frozen items. We would have been delighted to have supplied one if it was needed. The guest had use of the fridge until a replacement was delivered on Friday and installed. All items were moved into new fridge/freezer and emergency loan fridge taken out. Cleanliness We received no feedback from the guest in this regard and we are limited on how we can assist with this, after the event. There is never any need for a guest to "grin and bear it" - we would have been delighted to assist and resolve any concerns our mutual guest had if we were given the opportunity to do so. Our mutual client had the full use of the reception facilities to report any concerns and also was visited by a duty Manager on the Monday so we are somewhat confused and upset that we were not given the opportunity to assist. Pool Passes There was a breakdown in communication by the reception office and we apologise for this. Guests are supplied passes on request and we invoice you. On reflection, we do understand that in 2021 holiday have an extra special meaning and we hope this guest would consider staying with us again Property Owner

    Reviewed by NeilJul 2021

  • "There was no washing machine despite it being mentioned several times and we even bought Pods ,having to go out and buy Towels was totally inconvenient and should have been spelt out on the things to bring."

    Thanks for your feedback, we have made it clearer that we do have access to washing machine in the communal room located on site. We have now included, that guest staying are required to bring towels in the instructions. Apologies for any inconvenience this caused, Sykes Cottages. Property Owner

    Reviewed by TerenceJun 2021

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Summary

  • Two bedrooms: 1 x double, 1 x twin (2 x 3ft beds)
  • Shower room with walk-in shower, basin, heated towel rail and WC
  • Open-plan living space with kitchen, dining and sitting area
  • Electric central heating
  • Electric oven and hob, microwave, fridge, TV and WiFi
  • Fuel and power inc. in rent
  • Bed linen inc. in rent
  • Off-road parking for one car
  • Patio garden with furniture
  • Shared access to on-site indoor swimming pool and tennis courts
  • One well-behaved pet welcome
  • Shop 1.3 miles, pub 0.9 miles
  • Note: There is seasonal opening times to some on-site facilities
  • Please note: WiFi in the property comes at an extra cost, however there is free WiFi in the site reception and bar area
  • Please note: We do not have a washing machine in the kitchen.There is a communal laundry with commercial washers and dryers on site which you can pay to use

The property

Situated in the delightful Kenegie Manor Holiday Park in the rural village of Gulval, 19 Old Court enjoys a fantastic position for touring the south of Cornwall.

Enjoying seasonal on-site facilities such as an indoor pool, sauna and tennis courts, families can come together and enjoy a memorable trip here.

Step inside and be welcomed into the open plan...

Note: This property has a Good Housekeeping bond of £250.

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About the location

GULVAL

Penzance 1.5 miles.

Gulval is a village in the former Penwith district of Cornwall. Although historically a parish in its own right, Gulval was incorporated into the parishes of Penzance, Madron and Ludgvan in 1934, and like Heamoor, is now considered to be a suburb of Penzance. Gulval, however, still maintains its sense of charm and parts of the village church date back to the 12th century. Other features in the village include the 1910 granite drinking fountain in the centre of the square and the Coldstreamer Inn, allegedly one of the oldest. A charming collection of Victorian houses and cottages are also dotted around what was the village square. Why not wander into the centre of Penzance, appreciated for its abundance of palm trees and gardens full of sub-tropical plants, a sure sign that you have arrived somewhere unique. Also people can visit the surfing beaches of Sennen Cove, Porthcurno. Placed of interedt would also be Minack Theatre, St Michaels mount, Poldatk country, Mousehile etc making great days out to enjoy

Region Information

Please note: WiFi in the property comes at an extra cost, however there is free WiFi in the site reception and bar area.

Please note: We do not have a washing machine in the kitchen.There is a communal laundry with commercial washers and dryers on site which can you pay to use