St Anns 24

45 Customer Reviews

• "It was a wondefull and peaceful break."

  Everything you needed was there, The bed was lively and comfy, perhaps the welcome booklet could do with an upgrade.

  Reviewed by Michael5.0★Sep 2023

• "Second time here , a lovely place to stay , nice and warm and relaxing , our dog ..."

  Second time here , a lovely place to stay , nice and warm and relaxing , our dog loved it , which is the most important thing

  Reviewed by John4.4★Mar 2023

• "Love this place."

  It’s perfect for us as upstairs feels spacious and cosy, the decor makes us happy and the bedrooms downstairs are a nice size and nicely decorated. Good size fridge and freezer, good microwave, kettle, oven and hob. My Son likes to eat on the balcony when the weather permits. Big comfy sofas. The only issue is the shower is a bit tricky to get how we like it, but we’ve been back multiple times and will book in again. It’s the only issue and we love staying there.

  Reviewed by Kate4.7★Feb 2023

• "It was a lovely stay with beautiful scenery."

  The only issue we had was the bed was a bit uncomfortable.

  Reviewed by Kenny4.7★Nov 2022

• "I could not find and facilities to recycle, only general rubbish."

  The information book is tatty and out of date - some local attractions are well out of date! Although the booking information did warn - it would be useful to update the properties with WIFI - it did make several things difficult. These days, holiday makers do expect access to WIFI I found some of the paths were very uneven - particularly the one turning left towards the car park area with the rubbish area. The light along the path next to the St Ann's terrace wasn't working, which made walking along difficult and finding the key-hole difficult too, luckily, I arrived just early enough to see the key pad to get the key - I hadn't expected to need a torch. The key pad was very difficult to open.

  Reviewed by Gill4.7★Oct 2022

• "Areas of the accommodation needed refreshing."

  Double bed uncomfortable, downstairs very cold. Balcony decking dirty and had a very poorly fitted raised section. Grassed area to the front side of entrance door very over grown giving a impression of the property being unloved.

  Reviewed by Richard3.1★Jul 2022

• "Really nice upside down accommodation, making the most of the Tamar Valley view!"

  Really spacious accommodation which is decorated in a retro 70s style and parking was easy too. There are a few minor issues that could be taken care of easily: the kitchen door hinges need securing especially under the sink as the door can prevent the fridge door from shutting properly. Also the shaving light needs a new bulb. But I would happily stay again we had a lovely week. Thanks.

  Reviewed by Tracey3.8★Jul 2022

• "We had a lovely time at St Anns 24."

  The apartment is a lovely open plan accommodation which was clean and well presented. Beds had mattress toppers on them which were very comfortable. Accommodation was spacious and light. Large modern kitchen with adequate utensils etc. A few points for consideration ( which did not affect our stay) :- Balcony & outside furniture could do with a clean. No WiFi. Would benefit from washing machine at the accommodation. Fixtures and fittings need maintenance (toilet roll holder, shaving light not working, sink plugs with no grid). This was an ideal base for exploring Cornwall, and is on a lovely site with good facilities, and nice to have use of the lovely swimming pool on site. We’ll definitely book again. Thank you.

  Reviewed by Elliw3.8★Jun 2022

• "Overall the property was lovely, beds extremely comfortable."

  TV wasn't working properly when we arrived, but we soon had that sorted. All kitchen equipment was new and of good quality. Kitchen cabinets need some TLC as does the downstairs flooring. Hot water upstairs takes forever to get hot and trickles really slowly. We didn't use any of the site facilities, just used the property as a base to go off and explore. Would definitely book again.

  Reviewed by Robert4.1★May 2022

• "Lovely cottage, bigger than I expected from the photos."

  Very clean and well furnished, including the kitchen and beautifully decorated. Some instructions or map of the site to find the property would have been useful but we managed. Also asked maintenance to come out and look at the boiler (which had air trapped in it which is a potential fire hazard) but we never heard anything back. Happy with the onsite facilities and the reception and bar staff were always friendly, helpful and polite.

  Reviewed by Belinda5.0★May 2022

• "This holiday accommodation and site really suited us, we like a quiet place with space to let the children play and the dogs to have an early morning or late night walk (that i could even do with PJs and a coat on without anyone being about)."

  We found the property to be quiet, light, bright, spacious and clean. We liked taking a walk up to the onsite pub to have a drinking/meal and listen to the live band played while the children played giant Chess. One of my favourite things was to hear so much bird song first thing in the morning around the site. We would return and definitely recommend.

  Reviewed by Heide5.0★Apr 2022

• "Unfortunately the front door lock stopped working and locked us out for a few hours untill the cartakers could get it replaced."

  Other than that it was a realy good stay.

  We are pleased to hear the issue you encountered was quickly sorted and hope this did not impact your stay at St Anns 24. Property Owner

  Reviewed by Stephen3.8★Mar 2022

• "We had a great time for the time of the year"

  Reviewed by Trevor5.0★Oct 2021

• "TV aerial broken and half of it lying on the roof, no evening TV."

  No bottle store on the fridge door.Bathroom very rusty plug in bath, taps on sink moved so difficult to turn on and off, also all sink plugs where in attached and only a hole left in the sink when the plug was not there, anything drop would be lost, the bathroom room mirror light was not working.Toilet, no need for toilet roll holder as plenty of room on the shelf, it was in a very bad position and hurt if you caught when rising from the toilet. The tap also leaked and formed blue debris on the sink.We are aged 78 and 80 and where visiting family for the 80th birthday. Photo’s are available. Needs a lot of TLC. Balcony not cleaned and had weeds growing on it. DISAPPOINTED

  Reviewed by martin2.2★Oct 2021

• "The cottage is in need of some tlc, the beds were awfully uncomfetable and the ..."

  The cottage is in need of some tlc, the beds were awfully uncomfetable and the place smelt damp no wardrobe in one of the bedrooms

  Reviewed by Jeanette2.8★Sep 2021

• "The whole place needs a full refurbishment."

  It was overpriced. Found a big hole in my son's duvet cover. TV didn't work and my husband repaired it . No designated parking space. Very uncomfortable beds, broken , wobbly chair. Like I said above the whole place was a little bit tatty.

  Reviewed by Michael2.2★Aug 2021

• "Changed the check in and check out times 2 weeks prior to our stay."

  I emailed to advise of my disappointment, no reply. On arrival we couldnt park even though the instructions told us to park next to the apartment. Cottage was basic, no oven gloves no hair dryer, no scissors, dining chairs need fixing, many loose legs and one of the seats are falling through, oven was filthy. Tv couldnt get a signal so we couldnt watch it. Despite a ridiculous 8 hours between check out and check in our dishwasher hadnt been emptied so my first job of the holiday was to empty it! The book tells you to hoover before you leave! What are the cleaners doing in all that time. For a family with children we basically lost 2 days of a holiday and for the amount of money charged i felt it unjustifiable. We wont be coming back. We didnt use the facilities on site so cant comment on those. I wouldve complained whilst there but didnt know who to complain to, very impersonal service throughout and given i had no response to a previous email i didnt bother to waste my holiday time and mobile data on complaining.

  Reviewed by Elizabeth2.8★Jul 2021

• "Beds were extremely uncomfortable, bathroom not particularly clean, recommend taking your own towels as these weren't fresh and only one each, funny smell downstairs."

  Kitchen could do with some new utensils. Generally could do with a freshen up.

  Reviewed by Kelly2.8★Jul 2021

• "We expected the property to need a bit of updating based on reviews but were surprised to find that there appears to be a structural issue with the kitchen floor."

  It was unsettlingly uneven, creaky and we were nervous walking in the area. We think that a stair gate should be provided as the staircase is in the open plan lounge. As a travel cot and high chair were provided clearly it was anticipated that there would be a toddler in the property. We adjusted the door on the fridge so that it actually could be closed. I won’t detail the many things that needed sorting, a list was left for the managing team on site. The mattresses were uncomfortable and having read earlier reviews took mattress toppers with us. The recently repaired balcony has created a trip hazard. The only plus point is that the site itself is very pleasant. Finally the photos need to be updated to give an honest idea of what is being booked.

  Thank you for taking the time to complete your feedback. All the issues raised are being addressed with the owner. Property Owner

  Reviewed by Paul3.1★Jul 2021

• "It's a lovely spot, indoor pool is nice and the outdoor pool was open before we left (they had issues with it)."

  Reception staff lovely friendly and helpful. Went into the onsite pub one evening just to have a change of scenery and that was nice. Only had a drink, no food. WiFi is good in there. The listing description says nearest beach is 10 minutes away. It's not. It's a good half hour. It was also advertised with WiFi which was why I booked it as I knew I would need to work, but it didn't have any wifi. And as 4g wasn't strong, that was the biggest issue. I had to go and buy a mifi router in the end, which was an additional expense I didn't expect. The actual accommodation was nice and spacious and love the downstairs was the bedrooms and upstairs the living area. Had most basic things you would need. It does need a bit of tlc though in places. Some clever balcony photography going on as it wasn't as big as it looks and no lovely little round wooden table as the image suggests! It did have some garden furniture though :-)

  Thank you for completing your feedback.  We are glad that you enjoyed both the accommodation and the site and its facilities. Wifi was removed from the property in March of this year and notifications were sent out to inform all future guests who had bookings in place. Outdoor furniture which is exposed to the elements, over time does need replacing, so we are sorry that the little wooden table was not available for use.  Property Owner

  Reviewed by Allison3.4★Jun 2021

• "Spacious, clean and well equipped accommodation TV reception kept breaking up but then the weather was not good and in hilly location."

  Would certainly book again.

  Reviewed by Richard5.0★May 2021

• "Beds uncomfortable Sofas uncomfortable Floor boards so noisy you couldn’t put kids to bed and woke them up in the morning!"

  Whole apartment needs updating and some TLC. Park facilities were great, food at onsite pub lovely. Swimming pool COVID restrictions fab! Could be so lovely with a little bit of work!

  Reviewed by Serena2.8★Oct 2020

• "The accommodation is close to to what we wanted to do."

  Cycling in the Tammar trails and visits the few National Trust centres. The cottage was bigger than we expected and equipped with what we needed. The biscuits was a nice touch :) The only thing is that the mattress in the twin room were very hard and you could feel the springs. Oh and a number on door would help too! We do recommend staying at St Anns 24.

  Reviewed by Lola3.8★Oct 2020

• "On the whole the accommodation was as listed."

  There are just a few points I would like to make. 1. On entry there was a strong damp smell in the downstairs areas. 2. Mattresses are extremely hard to the extent that we had to sleep on the duvets. 3. The whole villa was not particularly clean on arrival. 4. Key entry on the door was extremely difficult to open. Other than these points the villa and Honicome Country Manor was a very pleasant experience.

  Reviewed by Denise3.4★Sep 2020

• "We had a lovely time at St Anns 24."

  The site is beautiful and peaceful, the staff were polite and went out of their way to ensure that the facilities were made available in a covid safe way. We loved the location- out of the way of the crowds but only a short drive to many loads of great attractions. The lodge was comfortable, relaxing and had everything we needed. The living room/kitchen area was much bigger than expected, as was the balcony. The beds were comfortable, we all slept well each night. We found everything we needed in the kitchen and we loved that the kitchen overlooked the park so we could see our children as they played there. The only downside was that there was a damp smell in the downstairs area as you come in, however this didn't spoil our holiday and wouldn't stop us from returning- we had a great time!

  Reviewed by Barry4.7★Aug 2020

• "We didn't have internet, and that was the biggest drawback."

  Installing WiFi will be a good idea.

  Reviewed by Jerzy4.7★Jul 2020

• "We was thrilled with it, relaxing, spacious, wonderful views."

  Everything we needed. We will certainly return as our daughter lives in lower Metherell, so as a base for us it’s fabulous

  Reviewed by Paul5.0★Mar 2020

• "Very rundown and tired place"

  Reviewed by Simon3.4★Oct 2019

• "The accommodation was really nice and clean."

  I would maybe suggest leaving a hairdryer at the property for people. I would also suggest a change of mattress, it wasn't the comfiest. However we did have a really great time and would stay again.

  Reviewed by Kate4.4★Oct 2019

• "A lovely property,with everything you needed."

  Really peaceful and relaxing just what we needed

  Reviewed by Angela5.0★Sep 2019

• "I chose this property because it was a reasonable price in the school holidays, because the location was perfect for us and because of the swimming pools available."

  I have to be honest, I didn't expect much and, after reading a couple of negative reviews, I was a bit concerned! However, when we arrived at the property we were very pleasantly surprised! It was clean, spacious, well equipped, really well located right by the children's playground, only a few minutes walk to the reception, shop, bar/restaurant, gym, games room and both indoor and outdoor swimming pools! We really had such a wonderful stay, I can't find anything to complain about! Thank you!

  Reviewed by Christine5.0★Aug 2019

• "Only 2 teaspoons isn't brilliant."

  Cupboard door not attached properly causing the fridge door not to close, unless you opened the cupboard everytime next to it. One black bin bag in a tiny bin. Soap tray in the shower was disgusting. No number on the door. First impression outside wasnt great, crack in the render next to the door, weeds everywhere. Looked like one cloth had been used to wipe everything, mirrors included. Plates needed washing before we could use them. Will use Sykes again as we have in the past few times, but will not be returning to this property.

  Reviewed by Phillippa3.1★Jul 2019

• "Your first port of call, was the directions to find the holiday cottage, found it with ease as it is tucked out of the way down little narrow lanes."

  The lodge itself, is well situated within the site. Lovely veranda off the lounge area. home from home. Only down side that we found was that there is no hooks on bedroom doors to hang your coats up. The pub on site is very good value for money. All staff on the site is very friendly and helpful. Would recommend a stay here to family and friends.

  Reviewed by Mandy5.0★Jun 2019

• "Had a nice week, nothing to complain about."

  On site swimming pool wasn’t to crowded, so could get fun swim with kids. will consider coming back

  Reviewed by Tomas3.8★Feb 2019

• "Lovely holiday in this house."

  The site it was on could do with some TLC though was great to have a pool onsite and staff were lovely. House inside was clean and we had all we needed. Wasn’t much of a view of the Tamar valley from the house.

  Reviewed by Nicola4.7★Feb 2019

• "A great base for exploring both Cornwall and Devon."

  Reviewed by Graham5.0★Oct 2018

• "THE PATHS OUTSIDE WERE VERRY SLIPPERY WHEN WE LEFT IN THE RAIN BUT WERE FINE WHEN IT WAS DRY"

  Reviewed by Robert4.7★Sep 2018

• "Lovely accommodation just a few points."

  Found dirty dish cloth in a kitchen cupboard. Cushions on settee had seen better days. Curtains hanging off not enough hooks. Cooker not to clean. Certainly not enough towls left or toilet rolls. Realy just needs a good deep clean and some TLC.

  Reviewed by Denise3.8★Sep 2018

• "Nice but could be better,few little niggles like damp smell down stairs, curtain hooks missing so looked scruffy ,light bulbs missing or not working ."

  Still had a very enjoyable holiday .

  Reviewed by Stanley3.8★Sep 2018

• "Beautiful place that was spotlessly clean and facilities on site were good too."

  Property was so comfy and in a great setting. Only problem is it could do with a few minor repairs. Big crack beside front door, neither table lamps worked, no lightbulb in bed light and only one of two spots worked either, cooker hood nearly falls out when you open it, towel rail hanging on for dear life. Just sort those minor repairs and the property will be perfect

  Reviewed by Gareth4.4★Aug 2018

• "The accommodation was dated & needs serious TLC."

  The outside space which was the main reason we booked this property was unable to be used, the outside furniture provided was old, unstable and in a terrible condition, we were unable to use it, considering it was 30deg heat we were stuck indoors. The "so called view over Tamar Valley" was overlooking a tarmac car park and the other accommodation opposite. The mattress in the main room was shocking, so old/cheap and uncomfortable after the 1st night my partner woke up in agony with his back & the following 2 nights slept in the 2nd bedroom on a single bed - unfortunately the single mattresses were not much better. not what we expect on holiday to be in a position that we need to sleep separately! The 2 x2 seater sofas were plastic so with the sun beaming through the window were so uncomfortable, and without being able to use the oustside space we had no alternative but to use. The sofas were uncomfortable & impractical. The park itself was nice but again needed TLC, the paintwork to the play area was shabby, the paintwork in general was shabby, the general park was shabby. We paid what we consider a lot of money for this holiday & it resulted in us leaving on Thursday morning despite being booked until Saturday, this is how disappointed we were in this holiday. I feel disgusted and let down. Unfortunately this is not what we have come to expect from Sykes Cottages, we have booked 3 holidays through yourself and have had a wonderful experience so far - this however has let you down badly. We are in the process of booking another holiday but will be cautious to use you again and will be looking elsewhere.

  Reviewed by Nigel1.6★Jul 2018

• "Downstairs windows could have been cleaned (outside) and a mat could have been provided for the bath."

  As many people had noted in the guest book some where to hang towels would have been helpful. Otherwise a nice holiday cottage.

  Reviewed by Christopher3.4★Jun 2018

• "We loved the holiday cottage at Honicombe."

  It had everything we needed, very well equipped. It was spacious and comfortable. Honicombe Park itself had a very nice bar area, gym and swimming pool, the food served in the bar was delicious. We liked the location as it was convenient for lots of nice places to visit such as Bude, Newquay Cotehele. The whole process with Sykes was pleasant and we almost certainly will be using them again.

  Reviewed by Elizabeth5.0★Jun 2018

• "Beautiful peaceful setting, excellent accommodation, so clean, comfortable and well equipped."

  Liked the duplex with lounge/balcony upstairs and bedrooms downstairs which kept cooler at night. With lovely weather all week made our holiday perfect. Just one thing worth a mention the outside front area needed a tidy up and a patio table and couple of chairs to catch the afternoon sun would have been a nice addition. Thank you very much and glad we found this one.

  Reviewed by Dianne5.0★May 2018

• "We had a good holiday in spite of the rain."

  The only thing which caused us a small problem was the lack of WiFi access. There is no WiFi at the property which was more of a problem than we had anticipated. This was compounded by the advertised site WiFi not functioning either. We enjoyed the apartment and general amenities but next time we would go for somewhere that offers access to private WiFi as we are all regular internet users and it did restrict our usage considerably.

  Reviewed by Janet4.7★Mar 2018

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