21 Alverton Street

39 Customer Reviews

• "6th stay and again what can i say?"

  Perfection. Cosy and warm. Usually book again for March or April but understand its having work done on it. Hopefully will be able to book a week next Nov or Dec. Thank you for having us. Helen x

  We are absolutely delighted to welcome you back and so pleased that you enjoyed your stay with us. Please keep an eye on the website for when we relaunch following the building works. We look forward to seeing you next year. Very best wishes Ian and Helen - owners Property Owner

  Reviewed by Helen5.0★Nov 2023

• "A cozy, clean, well equipped cottage in a good central location."

  The standard of furnishings was high and dog friendly as well. Having an allocated parking space beside the cottage was hugely convenient. Impressed by the number of televisions and quality of Internet as well. It made for an enjoyable holiday experience.

  We were pleased you had an enjoyable time in Penzance, and look forward to welcoming you back to 21 Alverton Street n the future. Thank you for taking the time to feedback your experience, it helps us continue to offer the best possible experience to all our guests. With very best wishes Ian and Helen - owners Property Owner

  Reviewed by Mark5.0★Nov 2023

• "Our second stay this year."

  Location is brilliant and with the convenience of 1 parking space. Cosy little cottage which has everything you need and is a great base for exploring surrounding area.

  We were pleased to welcome you back and delighted that you have enjoyed your stay in Penzance. Thank you for taking the time to write a review. We hope to see you again in the future. WIth best wishes Ian and Helen - owners Property Owner

  Reviewed by Gary5.0★Oct 2023

• "Email to say washer/dryer no longer available, contacted Sykes as with a dog and two young children we relied heavily on this but they just never got back to us."

  The property was a great size with a good layout. Beds were clean and comfortable and bread, butter, biscuits and milk were a nice touch however the kitchen was infested with Ants, the rug in the lounge had a strong smell of dog urine and the lounge had a general smell of drains. There was only 1 black bin big for our use. On the plus side the location of the property is absolutely great, we had 3 days without stepping a foot in our car and that included a trip to The Isles of Scilly and St Michael's Mount. We would consider booking again if the issue with bad smells, Ants and washing facilities were rectified.

  Thank you for your feedback and for alerting us to the issues with ants and an apparent bad smell. Our housekeeping team are investigating and dealing with the causes of both. We can only apologise that you had such a negative experience this time. To clarify re the washer/dryer: It is available for guests use, you just need to request this from Sykes. This should have been explained to you; clearly it wasn't and again, we can only apologise. We would love to welcome you back to the property, which, as you stated, is well situated for exploring the wealth of attractions in Penzance and the surrounding locality. 21 Alverton Street is scheduled to be extended and remodelled starting December 2023. It will be available to book via Sykes Cottages from late summer/autumn 2024. Please keep an eye on the website for availability, and we hope to see you again Property Owner

  Reviewed by Melanie2.5★Aug 2023

• "Lovely, well equipped and comfortable cottage in a great location."

  Thank you for your kind feedback. We are delighted you enjoyed your stay and hope to welcome you back to Alverton Street again. Best wishes Helen and Ian - owners Property Owner

  Reviewed by Tim4.4★Jul 2023

• "Happy to say that we had a great time, cottage had all that we could need, ..."

  Happy to say that we had a great time, cottage had all that we could need, amenities all within easy rich, couldn`t fault it

  We’re so pleased that you enjoyed your stay in Penzance. Thank you for taking the time to feedback; we would love to welcome you back soon. Best wishes Helen and Ian - owners Property Owner

  Reviewed by Bruce5.0★Jun 2023

• "We really loved our stay at 21 Alverton Street."

  A compact but very comfortable house. It had everything we needed. The bed was very comfortable. Comfy sofas and the house was decorated really nicely throughout. There was a large loaf of fresh bread, butter and milk on our arrival, thank you. It was a bonus having it's own parking space next to the house (There was supposed to be a permit hanging up for a parking space in another street which we couldn't find, although we didn't neeed it). The house is very close to the town, Penlee House and Morrab Gardens. The only downside was the noise from passing buses and motorbikes in the evening. We soon got used to that! We will definitely be booking this house again very soon.

  We are so pleased you enjoyed your stay at 21 Alverton Street, and look forward to welcoming you back soon. Thank you for bringing to our attention the missing car parking permit - we no longer rent a space in the town and this fact should have been removed from the website. This will be rectified immediately, and we apologise for any confusion this may have caused. There are, as you know, 2 car parking spaces on the property driveway. With very best wishes Helen and Ian - owners Property Owner

  Reviewed by Gary5.0★Mar 2023

• "This cottage is amazing, so cozy!"

  The little touches that the owners had left were lovely like the plant, the small Christmas tree in the window ( we were here over new year). The tea, coffee, sugar, milk etc but I thought the nicest thing was a fresh cottage loaf and some cornish butter YUMMY as we didn't get there till 9pm after a 7 hour drive it was lovely to have thick hot buttered toast and tea!! I really cannot fault this cottage and will definitely be back again as it's right in Penzance centre. Thankyou

  We’re so pleased to read that you had a great time in Penzance. Thank you for taking the time to leave us feedback , it’s invaluable in order to ensure we are maintaining the highest possible standards. We look forward to welcoming you back to Penzance very soon. Happy New Year! Ian and Helen - owners Property Owner

  Reviewed by Jane5.0★Dec 2022

• "Stayed again in Dec 2022."

  3rd or 4th visit now and just booked again for March!!! Love this place, town 2 minutes walk so convenient. Always spotless and so so comfy. My Mum and I love it here. 10 out of 10. Again a lovely welcome of tea, coffee, bread, butter and milk. Just what you need after a 5 hour drive. Thank you again for an awesome holiday Helen XX

  We are so thrilled that you enjoyed your stay in Penzance with everything this beautiful area has to offer. Thank you also for your lovely comments about the property - we look forward to welcoming you all back in March. Best wishes Ian and Helen Property Owner

  Reviewed by Helen5.0★Dec 2022

• "The cottage is in a good location for exploring Penzance and this side of Cornwall ."

  It was generally clean and comfortable and thoughtfully decorated and more than adequate for 2 adults , it would have been two small for 4 . Unfortunately it is badly let down by the extremely dirty settees , they really were badly stained . The blanket throws were also in need of a good wash . The cushion covers also need washing . A shame because it was comfortable. The kitchen was clean and well equipped but there is a really dreadful smell in the kitchen , we could not find the source of this unfortunately but it is quite nauseating and needs addressing. We had to buy air freshners which sadly just made it smell worse

  Thank you for bringing your experience to our attention. We have liaised with our housekeeping team who will rectify the issues concerning the sofas, throws and cushion covers immediately. We have requested a plumber to investigate the smell in the kitchen with immediate effect. Please accept our apologies. We want all our guests to enjoy their stay, and we do strive to ensure the highest standards possible. Clearly this was not your experience on this occasion, and for that we are sorry. Feedback is extremely important. We would draw guests attention to the welcome folder which contains contact information for the housekeeper and would urge any of our guests to contact the housekeeping team as soon as they encounter any issue. That way they can be rectified as soon as possible. Thank you again for your feedback. Yours sincerely Ian & Helen Beaumont - owners Property Owner

  Reviewed by Stephen3.1★Oct 2022

• "Lovely cottage."

  Well decorated and furnished. Very small Fridge damaged and has been for some time. For two people too small but for 4 would be a challenge! No baking trays. Casseroles were cracked/crazed.

  Thank you for your feedback, and we are really sorry that your comments have only just been received by us. We can only apologise. The baking trays and damage to the fridge had been brought to our attention previously, and we understood this had been addressed; we are extremely sorry to learn that this has not been done. We appreciate your positive comments regarding the accommodation. Best wishes Ian and Helen Beaumont - owners Property Owner

  Reviewed by Richard3.8★Oct 2022

• "Wonderful welcome & great to have bread, butter, milk & biscuits."

  Cottage was lovely & clean & felt cosy. Our dogs were well provided for too. Just very small niggles; the landing light didn't work as the bulb had blown & neither of the two clocks were working - probably dead battery. Everything was well maintained other than that & it was a pleasure to stay there. Great position for town, seafront & park.

  Thank you for your feedback. We have contacted our housekeeping team regarding the lightbulb and batteries, and confirm that these have been replaced. We apologise for any inconvenience this caused during your stay. We were pleased you enjoyed your visit, and hope to welcome you back to Penzance soon. Very best wishes. Property Owner

  Reviewed by Gaynor4.7★Oct 2022

• "This was a beautifully decorated cottage, well equipped and the owners have obviously put a lot of thought into it."

  It is in a good central location for the shops and train station. We enjoyed our stay and appreciated the food left for us. Jan and Nick.

  We’re so pleased you enjoyed your stay in Penzance and hope to welcome you back soon. Ian and Helen Property Owner

  Reviewed by Janet5.0★Sep 2022

• "I have booked with Sykes twice now and both cottages were lovely, comfortable and great location."

  Would highly recommend.

  Thank you for your feedback. We are delighted that you enjoyed your stay, and hope to welcome you back to Penzance in the future. Property Owner

  Reviewed by Martine4.7★Sep 2022

• "We were disappointed to see that the utility room in the courtyard ."

  Which housed the washing machine, tumble dryer ,ironing board and iron was all swimming in water due to leaking roof when we spoke to the house keeper about this we were told the owners knew about this!!.So this room was not used during our stay because we were concerned about the water in the electrical appliances.There was a lot stains on the sofas which we informed the housekeeper about .The oven trays were rusty and not useable. The grill pan was obviously new but did not fit the grill as it was too small .The fridge had two broken shelves.These amenities were included in the rent of the cottage.So we feel the owner should correct these problems for the next tenants so they won’t be disappointed as we were.When l stripped the bed l was shocked to find many stains on the quilt. Other than these issues the cottage was as expected and near to all the amenities ,buses trains etc.

  Dear Janet We are very sorry to learn of the problems encountered during your stay at our property. These were brought to our attention by our housekeeper on Saturday 24th September. We can assure you we immediately contacted the Housekeeping company and have requested that all the issues you raise be dealt with with immediate effect. We understand that this is in hand and apologise that you had such a negative experience. With regard to the utility room, we are acutely aware of the damp problem. The age and construction of this type of property in Cornwall does mean that this is an ongoing issue, and we are looking at how it could be resolved. We work with the housekeeping team to try to ensure it is as presentable as posssible. Clearly this was not your experience on this occasion, for which we can only apologise. We want all our guests to have the best holiday possible in our property, and will always react promptly and appropriately to concerns. Thank you for bringing your concerns to our attention. Yours sincerely Ian & Helen Beaumont - owners Property Owner

  Reviewed by Janet3.1★Sep 2022

• "We loved our stay at Alverton Street."

  It has been really nicely decorated, and was really clean when we arrived. The added food extras were much appreciated also and are a lovely touch. The cottage itself is in a really good location and is very central to Penzance, making it easy access to the beach, the park, shops and some great restaurants. It’s also not far from St Ives, The Lizard Peninsula, Porthleven and Lands End, and there’s loads of lovely beaches and coves along the way. I would highly recommend the cottage and I’m sure we’ll be staying again in the future. Thank you for having us!

  We are delighted you enjoyed your time at Alverton Street and look forward to welcoming you back soon. Property Owner

  Reviewed by Georgina5.0★Aug 2022

• "This was our second year staying at 21 Alverton Street."

  We absolutely love the cottage. The location is central to everything that Penzance has to offer. 5mins from the local kids park, numerous takeaways and a 10min walk to the promenade, which has a classic seaside arcade along with fish and chip shop. The cottage it's self is furnished to a high standard, beds are really comfortable and all amenities work fine such as shower, washing machine, toilets etc. If you are staying for the first time I do reccomend bringing some earplugs as the Friday, Saturday night can get a bit loud due to the centralised town location. Overall experience though is brilliant, definitely reccomend this to anyone looking for a small family holiday in Penzance.

  Reviewed by Matthew4.7★May 2022

• "We were very pleased with the accommodation although it was a bit on the small side, it was adequate for the 2 of us."

  The cottage was in an excellent location very close to the shopping area with a frequent bus service to other resorts. There was a really nice park within a few minutes walk where we took our border collie every day and then a few minutes further to the beach. It was a most enjoyable holiday and we liked Penzance very much

  Thank you very much for your feedback. We are so pleased that you enjoyed your holiday and everything that Penzance and it’s environs has to offer. Property Owner

  Reviewed by Joan5.0★May 2022

• "My second visit to this beautiful cottage and as fantastic as the first."

  Very clean and comfy, absolutely lovely. Brill location and handy having Lavenders Deli a short walk a way. Their Steak Pasties are amazing. Hoping to book for later on in the year again. Nice welcome of fresh flowers bread, butter, milk, coffee and tea. Thank you so much, love the place :)

  We’re so pleased you came back to Penzance and that your visit was as enjoyable as previously. Thank you for your lovely comments, I shall pass them on to our housekeeping team; they will be thrilled, and we very much look forward to welcoming you back to Penzance very soon. Best wishes Property Owner

  Reviewed by Helen5.0★Apr 2022

• "What a delightful cottage."

  Comfortable and cosy and a lovely place to come back to after a day exploring. A short walk to bus and train station if you don't want to drive and and if you enjoy walking as we do there are lots of gorgeous coastal walks to enjoy very close by.

  We are thrilled to learn that you enjoyed your stay, and that you were able to explore this beautiful part of Cornwall. We look forward to welcoming you back again. Property Owner

  Reviewed by Linda5.0★Apr 2022

• "Our 2nd visit to 21 Alverton Street."

  Lovely furnishing and decor., Spotless through ought, really cant fault it and the welcome pack a nice extra touch. Parking a real bonus. Ideally situated for walking to the lovely local parks, high street and sea front. Take the bus to Mousehole and stroll back stopping for a coffee.

  So pleased you enjoyed your stay and that you chose to come back to Penzance. Thank you for the feedback. We are continually striving to ensure we act on customer comments, and your feedback is a vital part of that. We hope to see you again. Best wishes Property Owner

  Reviewed by Roger4.7★Mar 2022

• "Lovely place great position."

  We are so pleased you enjoyed your stay and hope to see you again soon. Property Owner

  Reviewed by Gary5.0★Feb 2022

• "Really lovely house, very clean and comfortable with very tasteful decor."

  Although the kitchen was small it was very well equipped for cooking with plenty of crockery and glassware etc. Great location with the added bonus of a parking space outside. We could quite happily have stayed another week and would definitely consider booking this property again

  Thank you for your lovely comments. We are so glad you enjoyed your stay in Penzance and look forward to welcoming you back soon. Property Owner

  Reviewed by Angie5.0★Dec 2021

• "What a beautiful property."

  Everything so clean and top spec. Brilliant location for shops, pubs, shopping and restaurants. We really enjoyed our stay and will definitely be back. Just one negative (but won't stop us coming back!!), shower is very slow and perhaps needs attention. All in all 10 out of 10....Amazing place Helen XX

  We are so pleased you enjoyed your stay, and look forward to welcoming you back to Penzance very soon. H Beaumont - owner Property Owner

  Reviewed by Helen5.0★Nov 2021

• "The cottage is cosy, very well furnished and very well equipped and the location is perfect for walking into the high street with plenty of bars and eating places as well as shops and gallaries."

  Reviewed by Yvonne4.7★Nov 2021

• "This cottage was beautifully presented, and equipped with good quality fixtures ..."

  This cottage was beautifully presented, and equipped with good quality fixtures and fittings It location was excellent, moments away from shops, restaurants and bars, and the coastal walks, this central location, with parking is a real asset We had a fabulous holiday in West Cornwall

  Reviewed by Lesley5.0★Nov 2021

• "Lovely cosy cottage in a central location, comfy and clean, we were greeted with some fresh bread and Cornish butter, some biscuits and dog treats which was a nice touch."

  We will definitely be back

  Reviewed by Emma5.0★Oct 2021

• "Lovely place to stay, very clean and had everything we needed, also parking space was a great bonus."

  Unfortunately it was very noisy for us due to its close proximity to the town.

  Reviewed by Hayley4.1★Aug 2021

• "Fab cottage had everything you needed and more."

  There was issue with the shower when we got there but it was rectified by the the next day .

  Reviewed by Tracy4.1★Jul 2021

• "Cottage was lovely, on arrival it was very clean and had some lovely touches such as fresh bread, milk butter and biscuits."

  Our dog even had her own hand made treats. Sadly we had no working shower the whole week we were there, and for 2 days no water. So our holiday was some what marred by not being able to shower for the whole week. Unfortunately due to a lack of customer service given by Both Sykes and the property manager it took 3 weeks of nearly daily phones calls to sort out our issue. Shame we weren’t able to speak directly to the owner to sort out this mater rather than going through an intermediary.

  Thank you for your feedback. We want all of our guests to have a thoroughly relaxing and enjoyable holiday in our property and were very sorry to learn of the problems experienced during your stay. As soon as we were notified by Sykes Cottages of the problems with the shower, we immediately investigated and did everything possible to rectify the problem as quickly as was physically possible. It turned out to be a large water leak, outside the property, which was rectified within 2 days, and which we know no longer poses a problem. Thank you again for your feedback, we hope you will visit us again soon. Property Owner

  Reviewed by Amanda4.1★Jul 2021

• "Absolutely loved our family holiday at 21 alverton Street."

  The cottage was cosy, and situated perfectly mid town and not to far from beach / promenade. The kids loved the play park that was 5mins away and lots of shops & bakers very close. Sennen cove and praa sands both withing 30mins drive ( 2 top beaches). We will definitely be coming back here again in the near future!

  Reviewed by Matthew5.0★May 2021

• "We had a lovely time at 21 Alverton Street."

  The location was spot on short stroll to the shops one way , or past some lovely Victorian houses and through a smashing old park to the seafront. Where you can have a coffee overlooking the outdoor Lido what more can you want. Penzance was a great location, ideal for visiting many coastal jems nearby. The cottage was excellent, clean, well equipped with quality furnishings. Workspace in the kitchen was a bit limited but not a big problem. Parking outside the front door was brilliant. We would love to return in the near future, and would defiantly recommend it.

  Reviewed by Roger5.0★Oct 2020

• "Great little cottage!"

  Really enjoyed our stay there and would highly recommend. Property is in Penzance which isn’t the most attractive part of Cornwall, but with its proximity to some of the most beautiful areas such as carbis bay and st Ives, it’s ideal. This location is of course reflected in the price of the property compared to those areas. The parking space on the property is a great luxury, and again makes the ease of exploring the areas of Cornwall a real joy - nothing worse than a long enjoyable day out and returning to your cottage and trying to find a space in the narrow roads of this part of the country, great to have outside your door! Cottage was extremely clean, and had great facilities. Detail in morphy Richards coffee machine and kettle, m&s/Waitrose crockery didn’t go unnoticed. Only negative would be bathroom door needs fixing onto hinges properly, unable to close without slamming which isn’t ideal in the middle of the night. Also, shower is ok, but very basic quality and poor power, so based on the standard of the rest of the property, should and could be better. Negatives small and easy fixes. HIGHLY recommend this cottage. Thank you for a great week!

  Reviewed by Joseph4.4★Oct 2020

• "Very cozy house!"

  Very dog friendly and ultra clean. The bedrooms were snug however the beds were big and comfy. Overall a great location.

  Reviewed by Craig5.0★Oct 2020

• "We had a wonderful stay at 21 Alverton Street, it had everything we could want and more."

  Beautifully styled with a coastal theme, very comfortable. Excellent parking. So handy if you have dogs as there is a park five minutes away and an enclosed garden. Penzance is a lovely place very convenient to get to other local attractions. We will definitely book again.

  Reviewed by Johannna5.0★Sep 2020

• "Beautiful cottage in the heart of Penzance."

  Great location to visit this area of Cornwall. We’ve already recommended this Cottage to family members as a location to stay.

  Reviewed by Cliff5.0★Sep 2020

• "Lovely cottage on a really convenient location."

  Comfortable and clean.

  Reviewed by Alison5.0★Sep 2020

• "We’d move into this charming town cottage like a shot!"

  Perfectly refurbished and furnished. Suntrap courtyard at the back. A stroll into the town where the variety of shops was a treat. Just down the road round the corner one of our favourite gallerIes where a good lunch can be had. With fish merchants galore ten minutes away self-catering is a culinary indulgence. The best restaurant In the southwest, Shore, 50 metres away. Just two niggles. There were no instructions for the central heating which seemed to come on only briefly in a morning and then kept quiet! And the operation of the flat screen fire, nothing more really than a fancy convector heater, was a total mystery as its instructions were in a form of English that was incomprehensible. Too fiddly for purpose. Being warm is a top priority when staying anywhere and we all feel cold in different ways. Renters need to be able to fix their own times and temperatures for heating properties.

  Reviewed by Martyn5.0★Sep 2020

• "Just home from our best holiday to date."

  The accommodation was stunning, everything and more we had expected. Home from Home. The owners truly thought of everything. Location was perfect.

  Reviewed by Samantha5.0★Jul 2020

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