Sunnyvale Cottage

12 Customer Reviews

• "Thank you. We had an amazing week."

  Sunnyvale cottage was a delight. Beds were comfortable. Living area was homely and comfortable. It was a great place to come back to after a day of activity. The cooker was a challenge initially but thanks to previous reviews we were prepared for this. The garden was beautiful. Thank you for the welcome pack. The location is great. We walked to Prussia Cove several evenings. A very pleasant walk.

  Reviewed by Chrissie4.4★Aug 2024

• "We loved our stay at Sunnyvale."

  The beds were comfortable, there was plenty of space for our family, the garden was beautiful. So much nature! The butterflies, bees and birds were everywhere, we had a fox that visited and bats in the garden! We loved it. We visited Prussia Cove, Penzance, went on a boat trip, went to St.Michaels mount, we made the most of our stay. The only thing I would say is that the "labels" that are written on the oven have worn off. I think written instructions need to be provided as it took us a couple of attempts to work it out which did result in burnt food. Other than that we had a fantastic week.

  Thanks for your feedback Kate and that is marvellous. I am so glad you had a nice time at Sunnyvale. You are absolutely right and, although we did try to put back those labels onto the cooker, they have obviously faded off again. The oven and hobs will be replaced …if you can come back next summer? I hope you can and you will notice the difference. Richard Property Owner

  Reviewed by Kate4.7★Aug 2024

• "Lovely cottage in a great location with a great garden."

  A couple of negative points, the downstairs shower is very weak and some of the garden furniture is old and needs replacing. That said we thoroughly enjoyed our stay.

  Thank you Jonathan for your kind comments. I’m really glad you enjoyed the stay and make sure you book up for next summer as the dates are going quickly. You are absolutely right about those two things and I am visiting next week to replace the garden furniture. The shower downstairs is a bit more tricky as we need to find the right power enhancer, but I’m confident that we will. Very best wishes. Property Owner

  Reviewed by Jonathan4.4★Jun 2024

• "This is a fabulous house and garden."

  Our holiday was marred by the frustrations of catering with the cooking facilities. The inadequate oven has been reviewed many times and the owners really do need to replace it - together with a leaking dishwasher and iced up freezer this was very annoying. The downstairs shower is so weak it is unusable. 7 people ended up using the shower in the tiny en-suite bathroom . The WiFi is weak and intermittent . There is nowhere to hang washing outdoors - needed on return from beach with wetsuits and swimwear. Outdoor seating is broken and dirty- there is nowhere to eat outdoors in the wonderful garden . All these points have been raised by other customers in the past.

  Thank you for your comments and these are really helpful constructive points which we will work on. We do take into account all comments and I work through improvements as soon as I can. I am glad you thought Sunnyvale a fabulous house and garden and I agree it is unique. On all of your points I comment: yes the oven Is fairly old but it does work : we will look at replacing it shortly; we will attend immediately to any leaks and underpowered plumbing with our maintenance company; the freezer and fridge will be checked; there is an airer which can be taken outside as well as inside for drying clothing and a washing line will be put in place. We will check the outdoor seating. and replace it if it is broken and it will be cleaned. Thanks again for these points. Property Owner

  Reviewed by Barbara3.4★May 2024

• "Lovely cottage plenty of space for 7 people."

  Garden and location are brilliant. Really close to lovely beaches and coves. The lane leading to it is not too bad as cornish lanes go for passing places. We ate at the coach and horses one evening and all enjoyed our meal. The coop on the main road is very handy for essentials and is open 7 till 11 most days even on Easter Sunday. All of the adults ended up using the ensuite shower as the one downstairs had very low water pressure. Hob and oven are as others have said could do with being replaced. We had to switch the hob off at the wall in order for one of the rings to turn off. Some instructions would be useful for heaters as it was cold when we arrived. Some local info leaflets would be handy for tourist attractions and the local takeaways.

  Thank you very much for your review and really glad you enjoyed it: the points are noted and we will look into those things as soon as we can, Kind regards - The Property Owner Property Owner

  Reviewed by Jennifer4.7★Mar 2024

• "Lovely holiday home."

  Location was amazing for us, with easy access to footpaths, coast paths and the local areas & beaches. Very comfortable beds and very clean property. The property who be enhanced with an upgraded cooker / hob (unable to see the dials as they had bene worn off through use), and some decent garden furniture to make the most of the beautiful gardens. (Although this did not affect our holiday). We are planning to stay again.

  Reviewed by Julie4.4★Sep 2023

• "Lovely cottage and setting."

  Comfortable sofas, beds and good quality linen. The oven was virtually unusable and garden furniture in a sorry state. In the absence of information about bin collection Pure were contacted but never got back to us and an attempt to email them was blocked. Parking would have been extremely tight for two cars.

  Reviewed by John3.4★Sep 2023

• "No King size bed late turning up to open not properly cleaned did not want to clean for the second week no toilet rolls more pillow in a newspaper only one pan Toilet seat very loose and dripping bath tap."

  but the worst was the 2 gardens were unusable as there was 34 piles of dog poo disgusting also large part of garden was out of bounds. The dog poo was dangerous for anyone with small children

  We were made aware of this problem, and immediately tackled it with both our housekeepers and our gardener. This was outside our control, but sorted as soon as we knew it was a problem. We have put in place systems to ensure this does not happen in the future. Obviously, we are very surprised by the feedback and we apologize for any inconvenience. Property Owner

  Reviewed by Anthony1.6★Jul 2023

• "We had a lovely stay, the cottage is lovely and the garden is wonderful."

  We loved the location and the space the cottage allowed us particularly as we had two parents and four teenagers. We loved the footpath down to the cove and think this could be a huge selling point that is not mentioned. Just a few comments to help improve the stay. There is no mention of low ceilings and as most of us were 6ft or over there were lots of head injuries. The kitchen wasn’t great. The oven has no dial information and no guide how to use it. The utensils eg the baking trays, only one fitted the oven. Could also do with more cutlery. The shower in the utility was very low on pressure. The garden was not fully enclosed and no mention of the areas you can’t access. Thankfully our dogs are well behaved but other dogs could jump the gates into the pond. There is also barbed wire and broken metal fencing by the footpath that could injure a dog. Also there are gaps by the gate which dogs could get through when the cows are coming in for milking.

  Reviewed by Hannah3.1★Jul 2023

• "Fabulous location Fabulous house and garden we really had a fantastic time ..."

  Fabulous location Fabulous house and garden we really had a fantastic time Feed back gor improving things Could do with a shower in the main bathroom up the stairs Could you put a bump protector on the door way from hall to dining room everyone banged their heads on this, especially on arrival and not used to low doorways Overall the property was clean and comfortable although the ensuite shower kept backing up, we had to clean this out it hadn't been cleaned in a while The garden could do with a fence around it to make it fully secure for a dog

  Reviewed by Cheryl4.4★Jul 2023

• "Lovely cottage, well equipped and maintained and with a great / large garden."

  Reviewed by Jonathan5.0★Jun 2023

• "Lovely house and beautiful gardens with good quality bedding and towels etc."

  Decent outdoor furniture would have been nice as we had glorious weather but nowhere to eat outside, or even sit comfortably. I think some small investment in this would make this house just fantastic.

  Reviewed by Katherine4.7★May 2023

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