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"The cottage was a beautiful position."
The beds were clean and comfortable. The cottage itself could do with some maintenance, and a decent clean. The hot tap in the kitchen didn’t work, a dribble but that’s it. The bathroom was quite dirty and all around the kitchen sink was filthy, same with the washing machine. Also had to unload the dishwasher and put away. Although the cottage had everything you need and was comfortable, the large kitchen table was lovely for meals. To be honest I don’t want anything to be to precious about with children on holiday.
Thank you so much for taking the time to leave us a review for St Samson! We're delighted to hear that you enjoyed both the location and the comfort of the cottage. We are currently working with the owner to identify ways we can continue improving the cleanliness and maintenance of the property for future guests. Thank you again for your lovely comments and for highlighting where we can make improvements. We're so pleased the cottage was a great fit for your family, and we hope to welcome you back again soon - John Bray Cornish Holidays writing on behalf of the owner.
Property Owner
Reviewed by Alice3.0★Jul 2026
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"What a lovely property and so convenient for central Port Isaac."
The house was toasty warm despite high winds over the New Year period.
Was a bit of a shock driving a 2.0m wide car through a 1.8m width restriction to reach the dedicated parking, which in itself was much appreciated.
One of the party left their packing behind and this was handled with sympathy and professionalism by the team.
Glad you had a lovely time at the cottage - it's a wild time of the year to experience being so close to the harbour. I sympathise re the width/shape of parking spaces but I'm afraid in spite of trying, the car park owner doesn't want to increase the size as it would reduce the number of spaces and therefore his income. Over the years I have got better at parking my large estate in the space. At least I got him to repaint the white markings which had nearly rubbed off and this has improved the situation. Hope you can come again.
Property Owner
Reviewed by Tom4.0★Dec 2025
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"A lovely stay and lovely cottage ."
All positive except the promise at the top of the write up for a welcome hamper in bold.
On arrival there was nothing , a bit disappointing as I had driven for 5 hrs and got there after 10 pm but not too big a deal.
When I called to query this the response was very poor.
I didn't want to cause a fuss but I was left frustrated by the call handlers response : 'Oh we don't do that anymore and can you call into the John Bray office and ask them to update the website ' ! ( I am not an employee ) .
I now realise John Bray has been taken over by another company and never had any problems with John Bray in the past .
Thank you for your very positive feedback on our cottage in spite of the missing welcome hamper. This was an administrative error from Sykes who I understand have now contacted you directly to address the failure. I have now had an assurance that this won't happen again and I can only apologise for your disappointment. We introduced these hampers for precisely the reason you say - long journeys and late arrivals. I would much rather know about issues that I can fix so I'm very grateful to you for taking the time to explain. I hope you can stay at St Samson again - this time with a welcome hamper!
Property Owner
Reviewed by Vicky5.0★Aug 2025
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"Once again another beautiful week in Port Issac made more enjoyable by our 2nd stay at the wonderful St Samson."
.home from home!
I'm very pleased you had another great week in Port Isaac and continue to feel at home in St Samson - thanks very much for taking the time to let us know. Hope you can come again.
Property Owner
Reviewed by Ian5.0★Aug 2025
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"Been here quite a few times now , love the location , the cottage is great for a family lots of space downstairs, a bit quirky but that’s why I love the whole experience ."
Will be back later this year for sure ps so close to the harbour perfect .
Thank you so much for taking the time to give us feedback. I'm delighted you love it so much that you keep returning and it really helps to motivate me to continue to keep improving the place (hopefully you liked the newly introduced welcome pack on arrival this time). If you have any suggestions for further improvements please feel free to get in touch with Sykes who will pass it on to me. Best wishes
Property Owner
Reviewed by Edward5.0★May 2025
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"The cottage was very comfortable and well located."
It advertised a DVD but none found. No cleaning goods. No salt and pepper. No hair dryer. No welcome pack. No useful hints about the cottage. The letter about our departure was like a schoolmaster talking to naughty children. I would not speak to my tenants in that tone. Shame because the cottage was good. Unfortunately unable to recommend to our friends.
Thank you for your feedback. We are sorry to hear that the above points had a negative impact on your stay. The DVD player has since been removed from the listing and we apologise for the inconvenience caused by this. Our Housekeeping Team have been informed of the missing information folder, which is usually present, and will be replaced along with restocking the cleaning products. As the property is self-catering salt, pepper & a hair dryer are not guaranteed to be provided and should be brought along with you if desired. The letter is an automated email reminder sent out on departure highlighting the guidelines as to how the property should be left, however, we apologise if you found the wording to be abrupt as this is not intended. Once more we thank you for taking the time to share your honest feedback with us - John Bray Cornish Holidays on behalf of the owner.
Property Owner
Reviewed by Alan3.0★Feb 2025
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"Absolutely stunning cottage, which wholly complements Port Issac and its beauty."
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What fantastic feedback - thank you so much. Exactly what we aim for with the cottage. Hope you can share it with us again soon.
Property Owner
Reviewed by Ian5.0★Aug 2024
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"It is a beautiful and perfectly positioned holiday let in an idyllic location."
The cottage was ideal for dog owners and we all had a lovely relaxing holiday.
The information folder was invaluable but the only error was the Wifi password in the folder was incorrect but was easily found on the rear of the wifi hub in the living room.
The parking space and information sent prior to arriving allayed any worries on that front as parking etc is a premium in this location. It is a wonderful place and a beautiful cottage getaway. Thank you.
Thank you so much for your lovely and useful feedback. I will get the information folder corrected straight away (we recently changed our service provider) and I'm visiting myself next week so will check it is all correct. I'm also so glad you appreciated the car parking space - as you say it's in short supply and we are lucky to have rented it. Hope you can visit again soon.
Property Owner
Reviewed by Karl5.0★Jun 2024
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"Lovely cottage in the heart of the village made even better by the parking space up the hill."
Comfy beds and sofas and lots on the tv. Like a home from home.
Constructive feedback would be maybe supply a few basics like tea, coffee and milk as it is a fair way to the co-op up the hill!
I would love to know more history of this quaint fisherman's cottage which used to have a pub next door!
Thank you very much for your feedback, I'm delighted you enjoyed your stay. I will look into providing some basic provisions for guests and perhaps also writing up what I know about this lovely old property (as a starter the ground floor where the kitchen is used to be the old lamp lighters oil storage room for the village street lights and the door up the outside steps was the front door). I hope you can visit again.
Property Owner
Reviewed by Carol5.0★May 2024
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"It was a gorgeous stay at St Samson and we will be using John Bray again to book next year."
Thanks very much for your positive feedback. I'm delighted you enjoyed our cosy cottage a very special time of the year. Happy new year.
Property Owner
Reviewed by Edward5.0★Dec 2023
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"The cottage was great, it was one of the best that we have stayed in and we really enjoyed our time there."
Thank you very much for this feedback - I'm really pleased you liked our cottage and what we've done to make it comfortable. Hope you can come again next year.
Property Owner
Reviewed by Justin5.0★Oct 2023
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"Very nice property very well maintained and clean would definitely stay again"
Thank you for your feedback and I'm so glad you enjoyed your stay at St Samsons
Property Owner
Reviewed by Rosie4.0★Jul 2023
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