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"This is the second time that we have stopped at Little Mell Fell and our experiences could not be further apart."
Unfortunately, on this occasion, Little Mell Fell did not come anywhere close to our previous experience.
Firstly, the back of the property was used as a 'cut through' for farm vehicles and we were regularly getting woken up around 6am with vehicles going by.
Secondly, the beds are no where near as comfy as the were previously. You can feel the springs through the mattress. They were so bad that one of our party ended up sleeping on the sofas up stairs.
Prior to leaving we informed the reception that we had heard scratching noises in the loft at night. At the point we didn't think anything more of it. When we got home, we found mice droppings in our children's cases (they had been left open on their bedroom floor) and some of their clothes had been nibbled. We contact Ullswater Holiday Park to inform them, they answered immediately asking for proof that this has happened. We hasn't requested anything, we were just informing them and we were treated as if we were lying. We were asked to send before and after photos of the damage to clothing and evidence that mice had been in our children's suitcase. When we responded, they then failed to reply.
Our overall summary - if you want to be woken up at 6am and have your clothing nibbled by mice, this is the place for you!
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your recent stay did not meet the expectations set by your previous visit.
To clarify, our team does not begin work until 7 a.m., and farm vehicles in the surrounding area do not operate before 8 a.m. We have also reviewed our CCTV footage and can confirm that no vehicles passed through the area behind the cottage during the times mentioned.
Regarding the beds, they are the same ones that were in place during your last stay, and we have not received similar feedback from other guests. That said, comfort can be subjective, and we will continue to monitor this closely.
With regard to the concerns about possible mice activity, we asked for photo evidence so that we could carry out a thorough investigation. No images were provided, and when our team inspected the property after your departure, they found no signs of droppings or damage. Our cleaners also confirmed there was no evidence of mice, and subsequent guests have stayed in the property without reporting any issues of this nature. In situations like this, photos are essential for us to take appropriate action. We always encourage guests to report any issues during their stay so we can address them promptly.
Please be assured that we remain committed to providing a clean, comfortable, and enjoyable experience for all visitors, and we will continue to keep a close eye on the matters you have raised.
Property Owner
Reviewed by Zach1.0★Oct 2025
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"Lovely cottage on a great site with a fun playpark for the kids."
Clean and well furnished, however guests should note that there is no oven in the property! We did not spot this in the listing and found cooking planned meals challenging. Otherwise was a lovely stay
Thank you for your kind comments about the cottage, the site, and the playpark — we’re delighted to hear your family enjoyed the stay. We’re also glad you found the property clean and well furnished.
We do want to acknowledge your point about the oven. The cottage is equipped with a hob, microwave, and other cooking facilities, but it does not have a traditional oven. This is noted in the property listing, though we appreciate that it may not have been clear enough. We’ll review the wording to make sure future guests are fully aware so they can plan meals accordingly.
We’re pleased that overall you had a lovely stay, and we hope to welcome you back again in the future.
Property Owner
Reviewed by Michelle4.0★Oct 2025
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"We loved our stay at Little Mell Fell."
It was perfect for us, cozy, clean and comfy. Location on the Ullswater Holiday Park was great, close to a good pub, sauna and easy to get to good spots round Ullswater and further afield. Also some great walks straight from the cottage. The cottage felt recently renovated and well cared for. If had any small feedback, it would be to provide a few more cleaning materials. Access was easy, communication was great and we had a really good stay.
Thank you for your great feedback, this is certainly something we will look into.
Property Owner
Reviewed by Tabitha5.0★Sep 2025
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"Really lovely"
Thank you so much for your kind words! We're delighted you had a lovely experience and truly appreciate you taking the time to share it. Hope to welcome you back again soon!
Property Owner
Reviewed by Joanne5.0★Aug 2025
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"Even better than expected."
Lovely cottage and park.
Thank you for your great feedback.
Property Owner
Reviewed by Joanne5.0★Aug 2024
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"Very happy with my stay the property was clean fresh and cozy even when is rainy outside it’s a lovely place to relax."
The location is perfect too I would definitely recommend.
Thank you for your great feedback.
Property Owner
Reviewed by Iulian5.0★Aug 2024
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"We had a great stay."
The place was very well equipped with everything you could need and a lovely base for our visit to the Lake District.
Thank you for your great feedback.
Property Owner
Reviewed by Kirsty5.0★Jul 2024
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"Great cosy cottage."
Quiet and lovely views to mountains over campsite. Excellent having onsite fish and chips. We found it a great base to explore. Only thing stopped it being 5 star was kitchen was poorly equipped. Knives blunt and no bread knife, no salt and pepper, no foil/cling film, kitchen cleaner or even a dustpan and brush. You have to bring everything. Maybe because it's on a campsite but I've got used to a few "extras" with other cottages. We had a v squeaky door which hadn't been greased so a bit of margarine helped with that!
Thank you for your feedback, we will certainly investigate this and make sure that the kitchen knives are looked at and add anything extra we think the property may need. As this is a self-catering accommodation, we do only supply the basics. But will take your feed back into consideration.
Property Owner
Reviewed by Sue4.0★May 2024
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"A lovely clean, warm and cosy cottage in an ideal location."
It had everything we needed and we would thoroughly recommend.
Thank you for your feedback.
We look forward to welcoming you back in the near future.
Property Owner
Reviewed by Andrew5.0★Mar 2024
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"What a lovely little place."
The cottage was spacious and modern and didn’t lack anything.
The setting was beautiful.
Thank you for your feedback.
We look forward to welcoming you back in the near future.
Property Owner
Reviewed by David5.0★Mar 2024
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