Pooley Howe

39 Customer Reviews

• "We really enjoyed our stay here."

  Ideally located for Keswick, Borrowdale and the Newlands Valley and only 2 minutes walk from the local pub. The house was warm and generally well equipped. There were no litter bins in the bedrooms, just a small bin in the bathroom. A hand towel in the kitchen and in the downstairs WC would be a useful touch. The shower door needs new seals as some water runs down the inside out onto the floor. Electric vehicle charging is challenging in Keswick with Booths car park having about the only rapid chargers so just a suggestion for the future, an EV charging point at the front of the property may be a good USP as demand for charging increases.

  Reviewed by Nigel4.4★Dec 2024

• "Great location and everything in the accommodation that you need."

  Would definitely stay there again.

  Reviewed by Kerry5.0★Nov 2024

• "This was our 3rd stay at Pooley Howe and overall a great location and a great enclosed garden for the dog."

  But it's beginning to feel a little tired and needs a bit of TLC. Nothing major, but the kitchen needs a revamp, seal around the exterior doors are failing, some of the paint is peeling from the walls where there are small areas of damp and the sofas in the lounge are becoming a little uncomfortable. We also had no terrestrial TV for the week even though we reported it to Lakelovers on our day of arrival. Luckily we could get by on internet TV but not everyone would have been able to work that out.

  Hello there We’re really sorry your stay wasn’t as you expected, and thanks for the feedback. We agree, the house was due a bit of TLC. We've just been up in January, fixed the leak that cause the damp patch and re-painted house top to bottom. We've have had the seals replaced on the doors. We've replaced the uncomfy sofa (it was a purchase through COVID, when you had to buy as seen online). We’ve had a chap sort the terrestrial channels - the freesat signal was playing up from the dish. This is now fixed. Again our apologies for the impact this has had on your holiday. We would be happy to offer you a discount on any future booking if you get in touch Kind Regards Tom&Steph Property Owner

  Reviewed by Matt3.4★Oct 2024

• "Visted 3 years ago."

  this visit, House was very clean as expected. Couple of things we would like to mention. Towels were so scratchy, ok for exfoliating but not nice for drying after a bath, a couple of minutes in the tumble dryer would sort. Bath, flooded the patio on emptying, this was an issues 3 years ago which we alerted then to so still not rectified. Welcome pack would be nice, have had with previous holiday lets and as this house is on the upper side price wise, we feel this could be offered. Sofas could be more comfortable, too fancy and not enough comfort Definately a lovely house if issues addressed

  Hi there Paul I’m really sorry your stay at Pooley Howe wasn’t as good as it could have been. Thank you for the feedback - we haven’t been up there recently ourselves - will get the towels swapped out. The drain unfortunately is something that needs to be cleared periodically, will do that too. The sofas we had to buy during covid, when we couldn’t go and try them out. Lesson learned there. Looks over comfort is a fair criticism. By way of an apology, if you would like to book the house again, we would be willing to offer you a 10% discount on your booking. Again, our apologies, Tom&Steph; Property Owner

  Reviewed by Paul3.8★Jun 2024

• "Really well maintained property."

  Was our second visit to the cottage will be booking again for next year. The property is situated brilliantly for a peaceful holiday and with plenty of walks for our spaniel. The local pub is great as well very welcoming. The only thing I'd say is it could do with an air fryer but that's a personal thing.

  Reviewed by Andrew4.7★Jun 2024

• "We had an absolutely wonderful holiday at Pooley Howe and would definitely return and would recommend it to family and friends."

  The garden was lovely- really well maintained with multiple seating options as the sun moved round. It was safe and secure for our dog. Despite a previous review making us nervous about how clean the property would be, we were happy with the cleanliness of the house when we arrived and had no concerns. The house is in a great location for walks around Derwent and into Keswick, so we didn’t need to worry about parking. All beds were used and all were very comfortable. We all slept very well during our stay. It’s a quiet area with no outside noise. We enjoyed the log burner in the lounge. We agree that the sofas were not massively comfortable for lounging on, but there was plenty of space for four adults. We would have welcomed blankets to snuggle under, but recognize that that would mean more laundry. On the one day we put the heating on the rooms heated up very quickly. The kitchen was pretty well stocked, but small if we were all in there. We would have liked a plastic/ Pyrex type jug for putting in the microwave - if there was one we didn’t spot it, and maybe a step stool for reaching the top cupboards as none of us could reach without a stretch- which makes you worried you might drop and break something. The dishwasher tablet drawer in the machine was a bit temperamental- it didn’t always close and took a bit of wiggling to make it work. This might be worth looking at, at some point. We took our own pod coffee maker as there was nothing like this in the property. I don’t remember seeing a cafetière in the kitchen, so bear this in mind if you are a coffee drinker. There was always loads of hot water and the shower was powerful and hot- which was really welcome after daily long walks. We had a really lovely holiday and would definitely be happy to return.

  Reviewed by Gill5.0★May 2024

• "On arrival to find a bottle of anti-bac cleaner and a cloth was odd."

  ..obviously for me to clean the parts that the cleaner had missed!. Doors and handles filthy, skirting boards dusty, windows covered in squashed flies and need a good clean inside and out. Sofas were very uncomfortable. Suggestions: blinds for the kitchen and bathroom windows for privacy and heat wise in the kitchen in the evening sun. Parasol/brolly for the patio table. Washing line/rotary for garden. Costs of properties in the Lakes are premium rates now and starting to price themselves out of the market. For the price paid I expect a higher standard.

  Reviewed by Clare2.5★May 2024

• "Fabulous house."

  Very comfortable with everything you’ll ever need. Big back garden for relaxing in after a long walk up the fells.

  Reviewed by Susan5.0★Mar 2024

• "Extremely well maintained and clean property with fantastic comfy beds."

  Quiet and peaceful with enclosed rear garden for dogs. Well equipped and ideally located for walks and Keswick. Would highly recommended and will stay again.

  Reviewed by David5.0★Dec 2023

• "Great property."

  Extremely homely and clean. Super location. We thoroughly enjoyed our stay.

  Reviewed by Clare Louise5.0★Dec 2023

• "We had a very lovely stay at Pooley Howe, great location and comfortable warm house."

  Everything you needed. Thank you! Would definitely stay again & recommend to friends! One small thing - the hoover! Was so heavy and didn't find it easy to use, a lighter modern type hoover is needed.

  Reviewed by Donna5.0★Nov 2023

• "Thank you for letting us stay at Pooley Howe."

  We had a lovey time. House was very comfortable, spacious and had everything we needed. Secure flat garden for our dog was a bonus. Lovely art work on walls and in photo album. Many local walks to enjoy - handy for walking into Keswick and to Lake Derwentwater. Also good pub and cafe in village. Love the area and hope to return soon. Ann, Brian

  Reviewed by Ann4.1★Oct 2023

• "Great location by Keswick."

  Very nice house, done up to high standard. Very hot in this heatwave, it'd be ace if there was a few fans in the storage cupboard to help keep cool and sleep at night. Recommend

  Reviewed by James4.7★Sep 2023

• "I have stayed in many Lake District cottages/houses and I think this really is up there as probably the best."

  It certainly ticked all the boxes for my family and I .. really great stay, thank you

  Such lovely feedback, thank you, we’re glad you enjoyed it as much as we do Property Owner

  Reviewed by Daniel5.0★Aug 2023

• "We have booked another stay at this home because we liked it so much"

  Reviewed by John5.0★Jun 2023

• "An excellent comfortable property which was just we needed for our holiday."

  The garden was great and perfect for our dog. We'd definitely go there again.

  Reviewed by Andrew5.0★May 2023

• "This is a very conveniently placed property, with easy access into Keswick on foot."

  It is very comfortable and very well equiped. The enclosed garden was great for our dog.

  Reviewed by Margaret5.0★Apr 2023

• "This is an excellent property."

  Everything you need and very comfortable. Great garden for the dog and a very convenient base to explore Keswick and the surrounding area.

  Reviewed by Matt5.0★Mar 2023

• "Great location and beautiful property which felt like a home from home."

  The house has more than enough kitchen utensils and cleaner for any household needs and plenty of entertainment for younger and playful kids

  Reviewed by Lisa4.7★Feb 2023

• "Great property."

  Only a very small thing but could have done with an extra frying pan / griddle pan. Also just so owner is aware there appears to be a blockage in the drain for the shower which is draining very slowly. Also to the rear there was foam water appearing in the garden from what appears to be a broken pipe whenever we emptied the kitchen sink or bath. Once again - a great property!!

  Thanks for the feedback Dave, will get another pan sorted. Thanks for letting us know about drain blockage too, will get on to that straight away. We hope you enjoyed your stay, all the best, Tom & Steph Property Owner

  Reviewed by Dave5.0★Dec 2022

• "Another excellent stay."

  A warm, comfortable house with every facility you could need. Perfect for the 4 of us and our dog. Would definitely return yet again as it offers everything we need in an ideal location.

  Reviewed by James4.7★Oct 2022

• "Very well located cottage, kitchen kitted out well, with comfortable bedrooms and bathrooms, although the living room sofas were not comfortable."

  Generally let down by the cleaning particularly in the kitchen (we found crockery items that were not clean, kitchen cupboards and freezer had not been cleaned, and we observed dust and cobwebs in some rooms etc).

  We would like to thank you for your feedback. We are so pleased that you liked the location and property. We are so sorry that the cleaning was not as you would expect and we have contacted the property manager to ensure this is looked into. We hope to welcome you back again soon! Property Owner

  Reviewed by Marc3.4★Aug 2022

• "It was wonderful."

  Great location, the house was well equipped, comfortable and clean. Will definitely be staying with you again. Thank you.

  Thanks for the lovely feedback Gemma, glad you enjoyed your stay, T&S x Property Owner

  Reviewed by Gemma5.0★Jul 2022

• "Really loved this cottage."

  All positive and no negatives. There were three adults and a small dog and we had plenty of comfortable space and facilities around the cottage. Excellent that we had an enclosed garden for the dog - a real bonus. We will be back again!

  Glad you enjoyed it Matt, thanks for the feedback, T&Sx Property Owner

  Reviewed by Matt5.0★Jul 2022

• "Perfect break, will be coming back to the lakes beautiful place."

  Seeing the military aircraft going through daily was amazing to see. The property we stayed in was well situated, clean with everything you needed. Personally loved the walk in shower would come back to the same place again.

  Thank you for the lovely feedback Andrew. Glad you had a great break, T&S x Property Owner

  Reviewed by Andrew5.0★Jul 2022

• "Lovely house in a great location."

  Having the garden makes a big difference as we could follow the sun all day if we wanted to. It’s a lovely home From home. The beautiful weather helped.

  Thank you Maria, glad you had a lovely stay T&S x Property Owner

  Reviewed by Maria4.4★Jun 2022

• "Really lovely comfortable house with great garden."

  Nice to be able to walk into Keswick easily and with a very scenic route. And lovely walks nearby. Would highly recommend.

  Thanks for the feedback Tracy, we’re really pleased you’ve enjoyed the house and your stay T&S x Property Owner

  Reviewed by Tracy5.0★Jun 2022

• "We thoroughly enjoyed our stay at Pooley Howe, which is situated in Portinscale and is ideally placed for on the doorstep walks."

  We could also walk into Keswick which provides many shops, supermarkets and pub/restaurants/cafes as well as parks and walks around the lakeshore. Pooley Howe itself provided everything we needed for our stay and was extremely clean, comfortable and homely with a lovely garden and fabulous views. We would definitely recommend it and would love to return in the future.

  Thank you Julie for the lovely feedback, really pleased you enjoyed your stay, T&S x Property Owner

  Reviewed by Julie5.0★Apr 2022

• "We had a lovely stay in a beautiful part of the country."

  The house is ideally placed for exploring the northern Lake District.

  Reviewed by Sally4.1★Apr 2022

• "We had a lovely stay in Pooley Howe."

  The property was well equipped and decorated to a high standard. The beds were very comfortable and the bathroom super spacious. Our dog loved the large enclosed secure garden and the view from it were fabulous. Perfect location for our favourite walks and cafes. We'll definitely be back.

  That’s great to hear Sarah, glad you had a lovely break. Thank you for the feedback, T&S x Property Owner

  Reviewed by Sarah5.0★Mar 2022

• "Second time staying in this property."

  Great location and very comfortable

  Thank you Clare for the positive feedback, lovely to see you’re enjoying the house as much as we do x Property Owner

  Reviewed by Clare5.0★Feb 2022

• "Beautifully clean, comfortable and well thought out property which we would definitely return to."

  We had problems with shower not draining away which after a couple of phone calls was dealt with. Thank you for a lovely Christmas at Pooley Howe, we will be back!

  Reviewed by Amanda5.0★Dec 2021

• "Fantastic property"

  Reviewed by Clare5.0★Nov 2021

• "This was our first stay at Pooley Howe and we were not disappointed, the property was immaculately clean and very comfortable."

  The decor and furnishings are of a very high standard, it is very much home form home. The location is quiet yet only a short walk form Keswick which is great. We will definitely be returning to Pooley Howe in the near future.

  Reviewed by Carl5.0★Oct 2021

• "A very comfortable and well equipped house in a brilliant location."

  Reviewed by James5.0★Aug 2021

• "The accommodation was very clean and comfortable."

  The kitchen was a small but well equipped. The garden was lovely and well maintained, plenty of room for the kids and dog to run around. The local area was very nice and only a short walk to an outdoor water activity centre on Derwentwater.

  Reviewed by Amanda4.7★Jul 2021

• "Fantastic property Welcoming Comfortable Beautifully decorated"

  Reviewed by Wendy5.0★Jun 2021

• "Only down side was the seating in the lounge was uncomfortable, this was only a minor issue as the weather was so good we spent most of the time sitting in the garden."

  Thank you for taking the time to feedback your recent stay at Pooley Howe. We are pleased to hear you had a wonderful week and we are happy to hear the sun shone all week. We are sorry to hear you found the sofas uncomfortable, these are both recently new as the owners have just renovated the entire property. I understand each guest has different preferences in comfort and I am sorry that these were not yours. Thanks again and hopefully we can welcome you back again in the future Property Owner

  Reviewed by Paul3.4★Jun 2021

• "Really comfortable, well equipped house in pretty village a short walk outside Keswick."

  Great local pub and walking from the property. Sunny garden with lovely views and a luxury feel that gives hotel quality in a cosy family setting.

  Reviewed by Janice5.0★May 2021

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