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"Really beautiful apartment not far from the centre of Ambleside, appreciated that it had two toilets especially for the four of us."
Powerful shower, highly appreciated by our teenager. Large open plan kitchen and living area was ideal for us as a family. Agree with previous comments about lack of curtains in living area and privacy. Top floor, a few creaky floor boards that seem really noisy in the middle of the night whilst going to the bathroom! A new clothes horse is required as current one is broken when we attempted to use it after a wet day. Heating is very warm which is lovely too, although no air con so we were melting at night as didn’t want to open windows due to the noise of the river outside. White wall on staircase needs a lick of paint - it’s white and has already got a lot of scuff marks which is a shame. Overall we would come back for the high quality finish and decent location. Shame there was no welcome hamper of milk, bread, eggs, butter, wine, biscuits etc, but that’s not a deal breaker.
Dear Lusa
Thank you for the feedback.
Blinds are being fitted this week which should make the property more cosy at night.
The heating is very efficient & we are working on a solution to make it more comfortable.
Your other comments are noted, thank you.
We hope that you enjoyed your stay and you are welcome to stay at Jenever Cottage next time you are in Ambleside.
Best wishes
Danielle & Eric
Property Owner
Reviewed by Lusa4.1★Apr 2025
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"When we arrived there was a slight issue and I had to call Sykes."
I can't express how impressed I was with the service ( thank you Gabrielle) and the issue was sorted within the hour!
The apartment itself is stunning. Every detail has been thought through and the decor is gorgeous, so stylish. It's also spacious and the bonus of a balcony is fabulous.
There are so many walks from the location and it's proximity to Amblesides pubs and restaurants is perfect.
We have stayed in a few apartments within the Falls complex but will definitely rebook Jenever.
Many thanks.
Dear Jane
Thank you for your lovely feedback.
I hope you get the opportunity to stay again at Jenever Cottage, you are very welcome.
Best wishes
Danielle & Eric
Property Owner
Reviewed by Jane5.0★Mar 2025
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"Very nice modernised property, with off road parking."
Shame heating could only be controlled by turning boiler on or off. Curtains at living room window would have been nice as there is a public footpath to Falls opposite. Felt a bit exposed. Minor points - no 1pint glasses or teapot and couldn’t find instructions for hob! Shame as otherwise accommodation excellent.
Dear Lindsay
Thank you for your feedback.
This is the first year of renting the property since it was renovated and there are teething problems.
We absolutely agree about the curtains and we are in the process of finding a solution.
And again the heating is not ideal and we are hoping the contractor will come & repair this asap.
I have noted your comments about larger glasses but there is a tea pot in one of the cupboards. What a pity you didn’t find it.
Meanwhile, I hope you enjoyed your stay and will use Jenever Cottage again.
Best wishes
Property Owner
Reviewed by Lindsay4.7★Feb 2025
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"Lovely comfortable and cosy property."
Had requested twice for second bedroom to be a double - this did not happen (I see this has been an issue before)
The holiday folder said to enjoy the welcome pack - not provided.
Only small suggestions - to have blind or curtains in living room as felt quite exposed at night and another couple of occasional lights in lounge
Hi Lesley
Thank you for your feedback.
I have discussed the problem with the beds with Sykes and they have come up with a system to make sure the housekeeper knows the guests requests. So hopefully this won’t happen again.
I was not aware that we had run out of welcome packs, so thank you for letting me know.
Finally, we agree that some form of window dressing would be more cosy for the winter months. It’s on our ‘to do’ list when we go next month.
This is the first winter we have let the property since it was refurbished. We tried to preempt everything but we realise there are things we still need to do.
Meanwhile we really hope you enjoyed your stay at Jenever Cottage & will stay there again.
Best wishes
Danielle & Eric
Property Owner
Reviewed by Lesley3.8★Dec 2024
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"We asked via e mail and telephone for the twin bed to be made up as one."
This didn’t happen. This is my only little gripe.
The house is perfect. Beautiful decor and furniture. Well equipped kitchen with everything you need. Spotlessly clean. Lovely beds, great pillows.
Modern wet room. White fluffy towels. Toasty hot heating system , ambulance of hot water.Beautiful views. Quiet. You can walk into Ambleside. Owners have left lots of information on walks.
It was idyllic. We so enjoyed, thank you so much for sharing this beautiful property with us.
May I just suggest an outdoor light as you enter porch, it was very dark when we arrived. Instructions on use of heating. Clarity as to which garage belongs to Jenever cottage. I hope you will take these comments as recommendations and are in no way complaints.
We didn’t want to leave!
Hi Sian
Thank you for the feedback. What a pity that the beds were not joined together. I hope that this didn’t spoil your stay.
I will ask Sykes to keep a closer eye on guest requests.
I have noted your comments and will look into an outside light. Thank you for pointing this out to us.
The garage is going to have a door fitted imminently so there will be a number on the door but I agree it is unclear currently.
I hope you decide to come back and stay again, you are very welcome.
Best wishes
Danielle
Property Owner
Reviewed by Sian5.0★Nov 2024
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"We were a family group of 4 - 2 adults and 2 adult children."
Sadly there was not enough sofa space for us to all sit comfortably together in the evening. Why not have more sofa space or a corner sofa - instead of a chess set and table when there are not enough seats.
I love The Falls, and stayed in many places there - I love it, but without sufficient sofa space I would not return to Jenever.
The listing was accurate, so I am not complaining - just giving feedback on why I would not return.
Dear Keith
Thank you for your feedback. We appreciate your suggestion and will look into how we can include additional seating. There is an arm chair and a sofa which works for some guests but unfortunately not for your family.
We are conscious of providing a cosy but uncluttered living space but we have noted your comments.
Kind regards
Danielle & Eric
Property Owner
Reviewed by Keith4.1★Oct 2024
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"We had a lovely stay and the cottage was well appointed and perfect for our needs."
Great location as well with an easy walk into town and back. Will certainly look to return again in the future.
Thank you Matt. We are happy to hear that you enjoyed your stay in Jenever Cottage. You are very welcome to stay again.
Best wishes
Danielle & Eric
Property Owner
Reviewed by Matt5.0★Jun 2024
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"Beautiful apartment."
Very tastefully furnished with such attention to detail. The setting is perfect. We loved sitting on the balcony watching the birds flitting across the falls. Thank you
Thank you Janice. We are happy to hear that you enjoyed your stay in Jenever Cottage. You are very welcome to stay again.
Best wishes
Danielle & Eric
Property Owner
Reviewed by Janice5.0★Jun 2024
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"Everything about the cottage was top quality,fixtures and fittings left nothing to be desired."
Spotlessly clean , everything looked brand new.It was a nice walk down the hill to the town- bit of a hard slog back up which could be a problem for the less mobile. Only slight hitch was the water level in the boiler dropped too low, meaning there was no hot water . Just needed topping up by the valve, easy enough if you are familiar with boilers . Other than that all was first class and we enjoyed our visit . We definitely would return. Thank you .
Thank you for the feedback James and I am glad that you enjoyed your stay in Jenever Cottage.
Your observations are right, the cottage is brand new and so is the boiler. I understand that air can get trapped in a new system. Thank you for this feedback, I have informed the contractor who installed the system and they will start checking the pressure for me.
Hope to see your name again in the future bookings.
Best wishes
Danielle
Property Owner
Reviewed by James5.0★Jun 2024
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