“I will not be back”
I booked Braich-y-Celyn Lodge through Sykes Cottages for a week. The cottage is in a fabulous location with lovely views over the estuary. BUT. We had problems with the cottage. There was no hot water when we arrived which we would have expected as the immersion heater should have been on that morning. We discovered that it was set to come on for two hours in the morning and two hours in the afternoon but it was only set at 20 degrees. We were told that it was to provide hot water for the ...
I booked Braich-y-Celyn Lodge through Sykes Cottages for a week. The cottage is in a fabulous location with lovely views over the estuary. BUT. We had problems with the cottage. There was no hot water when we arrived which we would have expected as the immersion heater should have been on that morning. We discovered that it was set to come on for two hours in the morning and two hours in the afternoon but it was only set at 20 degrees. We were told that it was to provide hot water for the kitchen sink and the bathroom hand basin. We should us the shower to bathe.If you advertise a bath with shower over you expect to be able to use the bath, why advertise bath if you can not use it? The cooker oven did not work and there is no microwave oven. We tried to contact the owner but got no response so called the caretaker Alan. He came out to sort the problem out for us on the Saturday evening and was eventually able to get it to work, apparently this problem had happened before. There were signs of slugs or snails on the lounge carpet and on the stairs and the whole cottage needed a good hoovering. While we loved Aberdovey and hope to return in the future we will not return to this property. We wrote to Sykes Cottages when we came home about the problems we encountered.
- Departure43604883159, November 2019
