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"Brilliant house in a brilliant location"
Reviewed by Victoria5.0★Sep 2025
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"The property is in a great location."
It is a good size. It is comfortable and quite acceptable overall. It isxwell equipped. It is close to shops and transport I would stay again.
However there are a few cosmetic issues which really need addressing. Neither of the bedroom windows open. There is only one pillow for each person. It really could do with some homely touches, such as a couple of rugs downstairs. A couple more pans in the kitchen would be useful. The parking at the back is very tight, however there is ample on street parking.
Reviewed by Jerry3.0★Aug 2025
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"Very lovely accommodation, & perfectly situated."
Had everything we needed.
Seen previous reviews and was nice to see some things that were improved since arriving.
While still could use a bit of a touching up in some places eg: Slight leak in laundry room, little paint chipping away in places. Overall a very lovely stay. Would book again.
Reviewed by Christopher5.0★Aug 2025
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""There is no contact with the landlord."
Water is leaking directly down the wall onto an electrical socket.
There is no valid Fire Risk Assessment (FRA).
This property is not recommended, particularly for families with children."
A builder has now around and fixed the problem. Apparently it happened because the neighbour had a leak (it's a terraced house), which wasn't something we could have foreseen. The problem has now been fixed.
You texted me to ask if you could enter the property early, so it's a shame you didn't text me about this. Unfortunately I wasn't in an area where I could receive calls at the time. We have made sure that gas and electricity checks are up to date, and there is a motion sensor light on the landing. We did a full fire risk assessment a couple of years ago and followed advice from the fire department.
Property Owner
Reviewed by Lukasz1.0★Aug 2025
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"While this property could do with a little tlc it was perfectly clean and comfortable and had all the facilities we usually expect."
The central but fairly quiet location of this property is great.
Reviewed by Tracy5.0★Jul 2025
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"Been self catering in the UK for over 30 years and never stayed in such dirty, unloved accommodation."
The location of the property is perfect and Porthmadog is a welcoming village with stunning scenery and lovely shops. Although I'd read the reviews of Siop Da Da I didn't think it would be as bad as people said. I was wrong. Although this accommodation is advertised as having off road parking it's at your own risk. The beds and pillow (yes, one pillow each) were so uncomfortable I would compare it to sleeping on a sack of potatoes. The double room window is locked and there was no key to open it with so ventilation in that room is extremely poor and I would recommend taking a fan if the weather is warm. The bed sheet in the double room had an indistinguishable stain on it thd there were toe/fingernail clippings on the floor in that room. We had to wash the sticky table downstairs before sitting at it. The water from the shower upstairs is still leaking quite badly into the downstairs toilet/laundry room. The oven appears not to have been cleaned properly. The crockery had to be given a good wash before using. The location of the flat is great and with a deep clean and a bit of attention to detail this would make a lovely holiday home however I would not recommend staying here as it is and won't be back
Reviewed by Karen1.0★Jul 2025
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"The property location is ideal for access to all the areas amenities and parking at the rear was possible with care for a medium sized car."
It would help if the bushes were trimmed back at the sides of the path. The main problem we had was water leakage in the downstairs utility room every time we showered. Informed Sykes as we couldn't get In touch with owners. Also feel accommodation could benefit from an general upgrade internally.
Reviewed by Stewart3.0★Jun 2025
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"We didn't spend time at property apart from sleeping!"
Beds were comfy, water hot. Great location!
Reviewed by Mandy4.0★Jun 2025
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"Don't take notice of a lot of comments."
..some people are never satisfied..great location.comfortable...our only complaint needs a few more pots and pans and utensils, you can't eat out every day...
Thanks for looking
Reviewed by Grahame4.0★Feb 2025
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"Please note that the roof over the bathroom leaks and water comes in round the light fitting."
3 out of 4 lamps in the bedrooms had non working bulbs.
The gate was demolished making the back unsecure for the dogs and no parking.
Other than these points we had a fabulous stay and enjoyed the cottage . Excellent location for walks.
Reviewed by Sarah4.0★Dec 2024
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"I would not stay here again."
The rear gates, that have been reported on for the last year, are now in bits, so there is no parking at the rear due to the debris and it's not secure for dogs or kids. The bathroom ceiling is still leaking, a year after being reported.
The milk was a month out of date. Welsh cakes 2 weeks out of date.
No hand soap. No washing up liquid.
Only 1 frying pan and 1 large saucepan to cook with.
Over all very disappointed. This was my 3rd stay here this year, and now my last.
Reviewed by Julie2.0★Dec 2024
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"Perfect location for exploring Port and the surrounding countryside."
Cottage warm and comfortable for our winter break and will look to return in the new year.
Backyard desperately needs a update,allthough not to relevent during the winter months,would put the finishing touch needed for thr perfect location in the centre of Port.
Reviewed by Diane5.0★Nov 2024
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"This is the email we have sent to you and had no response: To whom it may concern,
I am still awaiting re Response from my previous email in regards to the dog supplement error."
We have now returned from our stay and are extremely dissatisfied with the misleading and inaccurate portrayal of the property;
Frustrating the property photographs show the log burner but it doesn't provide any wood and is potentially not a real burner at all? This should be made clear.
The bathroom is in really poor condition with major mould issues and spurting shower that is leaking . Needs attention and appears not being cleaned properly as mould flying off whenever water from shower hits it.
Slippery tiled floor and no bath mat provided is dangerous.
Really disappointed with quality of property.
General theme of stingy provisions left- small and tired towels, not a single dishwasher tablet, not enough washing up liquid, toilet paper or hand soap for 24 hours.
The parking was made impossible to access due to the bushes that hadn’t been trimmed.
We are still waiting on our refund for the dog that was an error as we didn’t have a dog with us. We contacted you about this ahead of our visit. We would also request a partial refund on the booking overall due to the poor state and quality of the property and was not as advertised in pictures or description.
I eagerly await your response.
Regards,
Jamie Trigg
Reviewed by Jamie2.0★Oct 2024
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"The owners have really thought of everything you could need for a comfortable stay."
Plenty of towels, pillows etc, even down to a kitchen pack with washing up liquid, wash tabs etc, Would visit again.
Reviewed by Celia5.0★Sep 2024
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"Superb location for all amenities local pubs, restaurants and Heritage Railway, within walking distance of coastal walks."
Sarah the caretaker was fantastic and helpful when we had a problem with Smart TV ....user problem not the TV. The only problem we had was we were unable to park outside so used the rear entrance to courtyard, we managed to park inside however the rear gates were falling apart due to age and hard to lock.
Reviewed by Nicola5.0★Sep 2024
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"Very good location, just few "seconds " from the harbour and high street."
Managed to park outside near the cottage (parking at the property is impossible unless you have very, I mean very small car). Kitchen well equipped, but important things were missing - no washing up liquid or sponge. No tablets for dishwasher neither. No hand soap in whole cottage. Bedroom ok. But duvet cover for very short for king-size bed. Water - good pressure and hot temperature. Cottage clean. Only bad thing was sofa cover - absolutely cover in dogs hair. But nothing we couldn't deal with vacuum cleaner ourselves.
Reviewed by Maria4.0★Jun 2024
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"When arriving at the property it had not been cleaned."
Dirty bedding on the floor, bins not emptied, microwave dirty. I made two calls to the owner which were not answered and left a message as per instruction on the email. When they did not reply I then ended up making three phone calls to Sykes as we were starting to panic we wouldn't have any beds to sleep in. They also couldn't reach the owners and said there had been a mix up with emails so cleaners hadn't been booked. Sykes organised for some cleaners to come who were lovely and very apologetic even though it wasn't their fault. They then had to clean the house around us while we were making a meal. This was not a very relaxing start to our holiday.
We had a builder call in twice, once to check the leaking roof and then to ask when we were leaving as he needed to fix it.
The house is very spacious and in a great position but isn't as well equipped in the kitchen as other holiday homes I've styed in. We didn't park in the yard as we enjoyed sitting in it but had no problem parking either outside the front or in the harbour car park.
We were very happy with Sykes and grateful to them for sorting our problem out, not so much with the owners and would of appreciated an apology.
Reviewed by Megan2.0★May 2024
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"Location perfect for Porthmadog."
Luckily we were able to park outside the property, so parking not an issue for us. Kitchen had everything we needed.
2 "Holiday Let" Bins outside front of property. No mention of them in the welcome info, so no idea if they were for our use. Recycling and Green bin were at the back of the property. Calendar in Kitchen as to when put out Green household Bin, was for 2023. Information on what to do with sheets/bedding at end of stay would be useful i.e. leave on beds, or strip beds and put laundry in a specific location
Reviewed by Su4.0★Apr 2024
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"On the whole I enjoyed my break."
Two issues (both of which I have already shared with the owner) tarnished what would otherwise have been a 5* review.
1. When I arrived the back yard was full of rubbish. Someone left three bags of rubbish (used takeaway containers) tired up if the yard. The local wildlife (seagulls) had shredded the bags and strewn the contents avoid the yard. The owner applied and gave me a small refund to compensate for the inconvenience and because I then cleaned up the mess myself. I had to, others I could not have allowed my dog to use the yard.
2. The flat roof over the bathroom has a leak. This too I reported to the owner. I used the bathroom water bins to collect the drips.
ON THE PLUS side, excellent location. God selection of pubs and restaurants all within a short walk of the Cottage. Ready address to the heritage stream railway only a few minutes walk from the cottage. I really enjoyed my stay.
Reviewed by Dave4.0★Jan 2024
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