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Verified booking
"As advertised, very satisfactory."
Quieter than anticipated (in a good way!). Parking was tricky but there was a festival on so Whitby was even busier than usual.
Thank you so much for your lovely feedback. We’re delighted to hear you found Madelines View quiet and very satisfactory, and that you enjoyed your stay despite the busy festival period.
We noticed you rated comfort slightly lower than the other areas, and we’d love to understand if there’s anything we could improve to make future stays even more enjoyable. Suggestions are always very welcome.
We hope to see you again soon!
John & Noreen
Property Owner
Reviewed by Abigail4.7★Aug 2025
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Verified booking
"A Magical Seaside Escape – Perfect for Families!"
Our South African family of four had the most unforgettable stay at Madeline’s View in Whitby. From the moment we arrived, we were enchanted by the charm of the cottage and the stunning surroundings. The cottage itself is a cosy and beautifully kept retreat, with everything you need for a comfortable stay. The small touches and thoughtful care from the owners truly make it feel like a home away from home – warm, welcoming, and full of character.
Our 7-year-old twins had a blast riding their body boards on the nearby sandy beach, and to top it off, we were lucky enough to watch dolphins playing in the swells just off the pier on several evenings – absolutely magical! We loved exploring Whitby and the surrounding area. A highlight (and a bit of a challenge!) was the steep walk back to the car park in Robin Hood’s Bay – Mum nearly didn’t make it, but it was worth every step!
We also felt like pros with our crabbing skills at the bustling harbour, and the combination of history, stunning sunsets, and the vibrant seaside atmosphere made this trip truly special.
We can’t recommend Madeline’s View highly enough. It’s the perfect base for creating lasting memories, and we left feeling completely refreshed and grateful for such a wonderful experience. We’re already dreaming of our next stay!
Thank you so much for your wonderful review! We’re absolutely delighted that your family had such a memorable stay at Madeline’s View. It’s lovely to hear how much you enjoyed the charm of the cottage, the seaside surroundings, and all the small touches we take pride in. Knowing your twins had such fun on the beach and that you were lucky enough to spot dolphins makes us smile! Robin Hood’s Bay is certainly a steep challenge — well done to Mum for conquering it! We’re so pleased the harbour, sunsets, and crabbing added to the magic of your stay. We hope to welcome you back soon!
John & Noreen
Property Owner
Reviewed by Lucille5.0★Jul 2025
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Verified booking
"Dear Madelines View."
I booked last week for my parents to spend a week in Whitby. They had an amazing time. The cottage had everything they needed. It was warm and
the view is spectacular. They loved eating breakfast watching people climb the 199 steps, boats coming in and out and people enjoyong the beach opposite. The beds were super comfy. Shower lovely hot water and powerful.
If this cottage ever went on the market we would buy it as a forever home.
We will definitely be back.
Thank you for all the books and history of Whitby we loved looking at the old photos.
The welcome folder was perfect and the Scratch cards for parking.
Five stars for comfort & cleanliness and location.
We made a superb choice.
With prayerful wishes
On behalf of Mr & Mrs Tinkler my parents
Dear Mrs Tinkler thank you for your wonderful review and taking the time to share such a heartfelt review of your parents' stay at Madelines View! We’re absolutely delighted to hear they had an amazing week and loved the cottage’s comfort, spectacular views, and the little touches like the Whitby books and photos.
It means the world to us that they felt so at home—and to hear you’d buy Madelines View in a heartbeat is the highest compliment! it’s lovely you appreciated the details, from the comfy beds to the shower.
We welcome you all back whenever you’re ready to return to Whitby. Thank you again for choosing Madelines View and for your generous five-star praise!
Warmest wishes,
John & Noreen Madelines View
Property Owner
Reviewed by Kathleen5.0★Jun 2025
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Verified booking
"Really nice place, great location for the beech for my dog and pubs and wandering over to the Abbey."
House is lovely - great views, watched the boats come in and out and also took loads of photos of the sky above the abbey as it changed everyday depending on the weather. Kitchen has everything. Bathroom is nice and bed was really comfy. Was a superb stay.
So glad you and your dog enjoyed the beach, pubs, and Abbey walks! Thrilled you loved the views, boat-watching, and those ever-changing Abbey skies too. Thanks for mentioning the comfy bed and well-equipped kitchen – we'd love to welcome you both back anytime!
John & Noreen
Property Owner
Reviewed by Jonathan5.0★Jan 2025
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Verified booking
"I have stayed at the cottage before."
It is in a great location, views of the harbour from every window and 2 mins to the beach. I booked for 2 weeks over Christmas and New Year and found the cottage well equipped for a lengthy stay over the festive period. Will hopefully visit again.
Thank you so much for your kind words! We're so happy to hear you enjoyed your stay and found the cottage well-equipped for the festive season. It’s wonderful that you appreciated the harbour views and proximity to the beach. We look forward to welcoming you back again in the future!
Property Owner
Reviewed by Wendy5.0★Dec 2024
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Verified booking
"Very nice stay, cosy and welcoming."
Ideally placed for all amenities.
Thank you for your lovely feedback! We're so glad you found your stay cosy and welcoming and enjoyed the convenient location. We hope to see you again soon!
Property Owner
Reviewed by Caroline5.0★Nov 2024
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Verified booking
"Lovely cottage, warm and comfy with a fantastic view."
Thank you for your kind feedback! We're delighted you found the cottage warm and comfy and that you enjoyed the fantastic view—it really is special. We hope to welcome you back again soon!
Property Owner
Reviewed by Colin3.8★Oct 2024
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Verified booking
"We really enjoyed our weeks stay in your lovely cottage, it was very convenient for everything."
The loading and unloading of our suitcases at the cottage was also very good, parking minutes away with, parking tickets supplied by the owners. We look forward to a return visit.
Molly and Malc
Thank you, Molly and Malc, for your wonderful feedback! We're so pleased to hear you enjoyed your stay and found everything convenient, including the ease of unloading and parking. It’s great to know the parking tickets were helpful. We would be delighted to welcome you back for another visit in the future!
Property Owner
Reviewed by Malcolm4.4★Sep 2024
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Verified booking
"We did enjoy our stay at Madeline’s View but we were a little disappointed by the exact location (above the noisy arcade) & wished we had maybe check that out more as we had never visited Whitby before."
Getting our bags from the car to the cottage was really tricky despite being fit for our age (65)
Also we were unable to work the heating & we did feel cold indoors in the evenings.
Thank you for your feedback on your recent stay at Madeline’s View. We appreciate your comments and are glad that you enjoyed your time with us.
However, we were surprised by your remarks regarding cleanliness, as we work closely with our professional cleaning team who have assured us that the property was thoroughly and properly cleaned before your arrival. We take great pride in maintaining high standards, and we are confident that the cottage was prepared to our usual standard. We also wonder if your comments may be referring to the general environment of Whitby, which, as a vibrant seaside town, can be lively and a bit messy at times.
Regarding your comments about noise, we would like to clarify that while Whitby is known for its bustling atmosphere with plenty of entertainment, Madeline’s View is generally a peaceful retreat, and the most common sounds are those of the seagulls. We strive to provide a tranquil space amidst the town's lively surroundings, and it is rare that our guests experience any disruptive noise inside the cottage.
We do apologise for the issue you experienced with the heating, but we understand that sometimes things don't go as planned. We wish you had contacted us or Sykes using the phone numbers provided in the welcome pack, as we would have promptly addressed the problem to ensure your comfort during your stay.
Finally, we understand that Whitby's unique layout can sometimes pose challenges, especially if you're unfamiliar with the area. We do our best to provide accurate information about the location in our directions information to help guests make an informed choice.
Thank you again for staying with us, and we do hope to welcome you back in the future. Your feedback is invaluable as it helps us improve our services.
Kind regards,
John & Noreen
Madeline’s View
Property Owner
Reviewed by Corinne2.8★Sep 2024
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Verified booking
"A lovely cottage with great views over Whitby harbour."
A life saver having milk in the fridge as we forgot to pick some up on the way. Madeleine's view had everything we needed for a short stay. Would love to stay again but the only slight niggle is a 4.00pm arrival time, which I missed on booking.
Thank you for your kind review! We're glad you enjoyed the views and appreciated the little touches like the milk. We’ll certainly take your feedback about the arrival time into consideration. We'd love to welcome you back!
Property Owner
Reviewed by Barbara5.0★Sep 2024
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Verified booking
"Yet again an absolutely amazing stay at this cottage!"
It’s like home from home! We went at a fantastic time of year as there was lots to do! The only snag I have is maybe we should have been made aware of the parking restrictions for our first 3 days as we had to pay to park in the long stay car park. Again not a problem but it is a little costly and we could have park there from our time of arrival! But other than that thank you again for an extra holiday in an absolutely beautiful cottage.
Thank you for another wonderful review and for staying with us again! We're so happy to hear that the cottage feels like a home away from home for you and that you had another amazing stay. We apologise for the inconvenience regarding the parking restrictions and appreciate your feedback, however we'll try to make sure to provide clearer information for future guests. Despite that, we're thrilled you had a great holiday, and we look forward to welcoming you back again soon! Thank you once again for your kind words.
Property Owner
Reviewed by Joanne4.7★Aug 2024
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Verified booking
"We were a little concerned when we pulled up outside the fun city arcade however once we turned up the stone steps and into Madeline’s we entered another world."
The flat was perfect and the only noise was seagulls. It would be helpful to leave the visitors information out as we didn’t find it until the last day. The flat is comfortable and well equipped. The views are amazing, we saw a harbour seal while eating at the table. Take your own binoculars if you enjoy bird wildlife watching. We did the railway to Pickering ( note no toilet at station, cafe at station served the worst coffee I ever had, wait till you are on the train). Also walked from Whitby to robin hoods bay, a big walk but fabulous views, we had a lovely 3 night break
Thank you for your lovely review of your stay at Madeline's View and that the property met your expectations. We appreciate your feedback about the visitor information, we'll make sure information easier to find for future guests. The views truly are amazing, and we're glad you got to experience the wildlife and local activities. We hope to welcome you back for another wonderful stay!
Property Owner
Reviewed by Graham4.7★Aug 2024
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Verified booking
"Very happy with Madelines View."
Very cosy with everything there you might need, excellent location, all within walking distance and amazing views from every window. If there was a downside and I'm being picky, the parking, although we did manage to park outside to unload, it was a bit of a struggle to get in as it was really busy along the front, had to drive round a few times before we could park. After unloading there was a parking space up the top. The main bedroom mattress was quite hard, might be great for some, but not for us, we managed to put something underneath and it was only for a couple of nights not sure it would have been OK for a week. All in all had a lovely stay there and in Whitby.
Thank you for your positive feedback. We're very happy that you enjoyed Madeline's View, the cozy ambiance, and the excellent location. We appreciate your comments on the parking and mattress, and we always look into customers comments. Glad you had a lovely stay and we hope you come back again. John & Noreen
Property Owner
Reviewed by Helen4.7★Jun 2024
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Verified booking
"Lovely , warm and in a good spot"
Thank you, we’re so happy you enjoyed and were comfortable and warm.
John & Noreen
Property Owner
Reviewed by Carole5.0★May 2024
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Verified booking
"We had a wonderful holiday here."
Perfectly positioned, cosy, comfortable, clean and an exceptional view. The parking permit was easy to use and we always found an easy spot nearby. Thank you for a fantastic stay.
That's fantastic to hear! So glad you enjoyed your stay and found everything comfortable and cosy. We appreciate your kind words, and hope to see you again.
John & Noreen
Property Owner
Reviewed by Monica5.0★Apr 2024
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Verified booking
"I could have lived here full time,it's handy for everything, quiet,clean ..."
I could have lived here full time,it's handy for everything, quiet,clean comfy,there was nothing you can do to make it better,will be back soon
"Thank you for your lovely review! We're so happy to hear that you enjoyed your stay with us and found everything to your liking. We can't wait to welcome you back soon!"
Property Owner
Reviewed by Douglas5.0★Mar 2024
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Verified booking
"Lovely stay except weather."
Great location always wanted sea view to live. Every convenience(except small sharp knife). Comfortable beds/seating. Thank you for providing great place to stay. And quick response when I stupidly couldn't get my head around netflix log in)
Thank you so much for your kind words! We're glad you enjoyed your stay at our cottage despite the weather. We'll definitely make sure to add a small sharp knife to the kitchen for future guests. We're pleased you appreciated the sea view and found the beds and seating comfortable. Don't worry about the Netflix login, we're here to help with any hiccups. We hope to welcome you back soon for another wonderful stay by the sea!
John & Noreen
Property Owner
Reviewed by Tim5.0★Mar 2024
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Verified booking
"We stayed the weekend in your cottage and absolutely loved our experience!"
It’s comfortable, clean and has everything you need. Including board games which we thought was great. The views from all windows are outstanding and it is central to everything. We enjoyed our stayed that much we have booked to come back in August!
Thank you for your glowing review! We're thrilled to hear you loved your stay and that you're already returning in August. Looking forward to hosting you again. John & Noreen
Property Owner
Reviewed by Joanne5.0★Jan 2024
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Verified booking
"Lovely, warm comfortable cottage with amazing views accross the harbour and out to sea."
Great location for walking to Sandsend on the beach (tide dependent!) or walking through the many hidden cobbled whitby streets.
Thank you very much for your wonderful review! It’s so nice to hear that you enjoyed your stay at our holiday cottage and appreciated the beautiful views and lovely sea walks. It means a lot to us that you had such a positive experience. We hope to welcome you back again soon for another memorable walk by the sea!
John & Noreen
Property Owner
Reviewed by Oonagh5.0★Jan 2024
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Verified booking
"Excellent fully equipped cottage would highly recommend it had a lovely stay would definitely go back"
We are so thankful for your lovely response and rating, we look forward to seeing you at the cottage again. John & Noreen
Property Owner
Reviewed by Diane5.0★Dec 2023
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Verified booking
"The cottage exceeded expectations."
Great location, view of the harbour from lounge and both bedrooms. Comfortable and clean. Nice to have those extra little touches like milk, tea bags, washing up liquid and tea towels. Am a regular visitor to Whitby so will hope to book again.
Thank you for your lovely remarks and review. We have spent many hours ourselves just whiling the time away watching the boats in the harbour come and go. We hope you will return to Madelines View again. John & Noreen
Property Owner
Reviewed by Wendy5.0★Nov 2023
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