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"General cleanliness adequate ."
The vacuum cleaner needs attention - sent out more dirt than it sucked up! A shower mat would preferable for a sure footing.
The directions to the property would benefit from a starting point - rather than relying on customers relying on a map/Sat nav! Very misleading when read in isolation!!
Sorry you didn't like the hoover. We've ordered a new one.
We hadn't noticed that the shower mat was missing so have also ordered one of those. Apologies for this minor issue. We are of course only a phone call away to sort out minor problems such as these.
Sorry the directions weren't to your liking if you had got in touch at the time we could have directed you over the phone. The directions were written for us by Sykes and have not been an issue to date for previous guests - most people have a satnav or at least a map these days.
Most of our feedback recently has been 5* so it's disappointing that you have come up with a score of just 2.8* as a result of an issue with the hoover or being able to follow the directions provided
Thanks,
Matthew, Sarah and team.
Property Owner
Reviewed by Sarah2.8★Sep 2024
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"This place is awesome !"
Beautiful setting and great space for the dogs to run around.
House has everything and more and the welcome hamper was most appreciated .
Highly recommended
Reviewed by Sarah5.0★Aug 2024
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"Lovely place to stay if you want out of the way holiday, garden was great for ..."
Lovely place to stay if you want out of the way holiday, garden was great for dogs and kids fenced all the way round , only a few miles from Fishguard, hot tip was a hit with the kids
Reviewed by Ginette4.7★Jul 2024
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"8 adults and 4 small dogs holidayed for one week."
The property was roomy clean and all the facilities were in good working order with lots of hot water and heating .Y Felin is situated close to Fishguard where you have a great choice of takeaways and lots of lovely local pubs. There are many attractions and lovely beaches within a short drive. We thoroughly enjoyed our stay ,
The welcome pack was a nice thought , thankyou
Reviewed by Sharon4.7★Jun 2024
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"The stay was beautiful, great location, everything needed was provided."
Welcome pack was very useful and a big thank you for the welcome goodies.
Reviewed by Sarah5.0★Jun 2024
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"Loved our stay at Y Felin !"
Gorgeous and cozy cottage, beds are so comfy, kitchen fully equipped with everything needed, comfy sofas and lovely enclosed garden which was great for our dog and children to play. Hot tub went down a treat too ! We will be returning for sure !!!
We're glad enjoyed your stay with us. Looking forward to seeing you all again next time.
Thanks,
Matthew, Sarah and team
Property Owner
Reviewed by Philippa5.0★May 2024
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"Fab getaway for our family and pugs, and when there was an issue, this was resolved ASAP, even though it was new years eve."
No complaints xx
Thanks - we aim to ensure all of our guests have an enjoyable stay at Y Felin.
Please come again!
Matthew, Sarah and team.
Property Owner
Reviewed by Louise5.0★Dec 2023
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"In general - this was a very nice barn conversion to stay in - warm, comfortable with all the necessary facilities one could want and expect in a wonderful part of Wales."
We stayed in December and a wood burner would have been a really nice addition - that said the heating was very good and we were never cold. If I had to be picky - I would say the wash up area was not thought out and was not easy to use. Also the washing machine was one its last legs and sounded like a rocket. Other than these small issues this would have been five stars across the board.
Good to hear that you enjoyed your stay at Y Felin.
Sorry the sink wasn't to your liking, there is a dishwasher in the kitchen that most people prefer to use.
Sorry about the washing machine - we were unaware of this and have now replaced it.
Hope to see you again soon.
Matthew, Sarah and team.
Property Owner
Reviewed by Janice4.7★Dec 2023
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"Would highly recommend this cottage."
Myself and my husband and our 2 dogs had a great few days staying in the cottage relaxing in the hot tub and knowing the dogs were safe in the secure garden. We had a couple of issues but Mathew was straight over to help us. Welcome bag was a lovely touch.
Reviewed by Amanda5.0★Oct 2023
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"My daughter had a lovely week at the cottage, would definitely book again."
Reviewed by Michelle5.0★Oct 2023
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"Lovely, spacious property conveniently located a short distance away from many sites, amenities & walks."
Secure garden for the dogs, a lovely welcome pack for the humans & treats for the dogs.
Reviewed by Merica4.4★Oct 2023
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"A great base to operate from."
Highly recommend it, especially if you have 4 dogs like we did. A great location for exploring the region and for facilities like shops and pubs.
Thank you for your lovely feedback - we hope to welcome you back again soon to Y Felin :)
Property Owner
Reviewed by Paul4.4★Sep 2023
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"Fantastic week away."
Beautiful accommodation. Can not wait to book again for next year.
Hi Laura,
We're delighted that you enjoyed your stay at Y Felin.
Looking forward to seeing you again next year.
Thanks,
Matthew, Sarah and team.
Property Owner
Reviewed by Laura5.0★Sep 2023
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"Really enjoyed our stay, straight forward no hassles, comfortable spacious and relaxing, all round great holiday."
Thanks very much. We're glad you enjoyed your stay at Y Felin and hope to see you again soon.
Matthew, Sarah and team
Property Owner
Reviewed by A P5.0★Aug 2023
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"Had a lovely stay."
Hosts were very nice and accommodation was spacious and just as listed.
Thank you for your kind words.
Please come and stay with us again.
Matthew, Sarah and team ❤️
Property Owner
Reviewed by Julie5.0★Jul 2023
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"Excellent, the property location met all our requirements to explore the beautiful coastal walks and beaches."
Evenings spent relaxing in the hot tub with a glass of wine or two before retiring for a nights sleep in the comfortable super king sized bed.
Having a secure garden for four legged friends is an added bonus.
Thank you for your lovely review of Y Felin.
We hope you can come back to stay again soon.
Matthew, Sarah and team ❤️
Property Owner
Reviewed by Steve4.4★Jun 2023
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"Very pleased with the property and location, great place and near to some lovely beaches, great to have hot tub and it worked well, while we were there we had an issue with the cooker, but the owner was straight there and fixed it."
Just one thing , it was fine for us as we were only 4 but think you might struggle with just one bathroom for 8. Very comfortable accommodation and all facilities good. Thank you
Thank you for your kind words.
We're glad you enjoyed your stay at Y Felin and hope to see you all again soon.
Matthew, Sarah and team
Property Owner
Reviewed by Wendy5.0★Jun 2023
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"Three generations enjoyed the holiday home together."
The layout gave us the opportunity to be either all together or have our own separate space if needed. The grandchildren soon commandeered the raised mezzanine sitting area to watch tv.
We found Y Felin to be a very well equipping home from home. Comfortable beds and bedding, spotlessly clean throughout, wonderful , approachable owners on hand to solve any queries very quickly.
The treats waiting for us on arrival made us all feel really welcome, thank you.
We all loved our holiday at Y Felin. The private, safe and well fenced garden was a lovely space to relax or play in and enjoy the hot tub. Plenty of room to park our cars easily. It was amazing thank you.
Thanks for such a lovely review.
We're glad you enjoyed your stay at Y Felin and hope to see you all again soon.
Matthew, Sarah and team
Property Owner
Reviewed by Donna5.0★May 2023
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