-
"Loved our stay at Neptune."
We were 3 couples and the 3 large bedrooms were very comfortable. The kitchen was very well equipped and the garden lovely. Location was great with easy walk to beach and Aldeburgh. Aldeburgh has lots of lovely places to eat. A welcome addition would be an overhead shower in main bathroom as currently only a hand held shower but otherwise a perfect stay
Reviewed by Janette5.0★Mar 2024
-
"Neptune house had a wow factor for us."
It’s is a superb house just 2 minutes walk from the beach located in a very well designed small cup de sac.
On entering the property you can see it was very well maintained and clean.
It was a very comfortable house and had everything we needed especially in terms of kitchen equipment.
We occupied 3 bedrooms-all of which were very comfortable and clean.
The bathroom on the first floor needs a shower curtain of some sort to stop water splashing onto the floor.
We all left a day early ( just for personal reasons) and one of our group ( who has early on set dementia ) left a pair of binoculars, a pair of trousers and a cake tin- and I’ve left this with someone to hopefully look into and get back to me. I haven’t heard anything as yet so I hope to hear back soon from the Sykes team.
What a wonderful property-we will be telling our friends about it very soon!
Reviewed by John5.0★Feb 2024
-
"A fabulous house, which exceeded our expectations and we really didn't want for anything."
Very well maintained and with some lovely touches. Thank you for the bubbles and chocolates - a very kind treat. The house is wonderfully located - we will definitely return and recommend.
Reviewed by Sarah5.0★Dec 2023
-
"Just spent our second Xmas at Neptune."
A great house for our family of 8. The house as previously was warm, comfortable, well equipped and clean. The location is good, within 5 minutes walk from the beach and within easy walking distance of Aldeburgh centre.
Reviewed by Christine4.7★Dec 2023
-
"Thank you, we had a most delightful stay in a perfect house, immaculately clean, warm, comfortable and well equipped."
A favourite area to visit, great location and everything we could want in a holiday home. Many thanks.
Reviewed by Kerry5.0★Nov 2023
-
"Lovely modern property, all comfortable good sized bedrooms, good kitchen and dining area, cosy sitting room."
Very good location ..for walking, town and beach.
Reviewed by Paul5.0★Nov 2023
-
"An excellent place to stay
well equipped, practical and very comfortable"
Reviewed by Sarah5.0★Aug 2023
-
"Neptune is a very well appointed holiday property."
It is in an ideal locality and the parking is a real bonus in Aldeburgh in the school summer holidays.
Very comfortable beds, all facilities in working order and a delightful private garden. The perfect place to celebrate my husband's 70th birthday with our family. Thank you.
Reviewed by Heather5.0★Jul 2023
-
"This was our second time staying at Neptune and we will be back."
A really comfortable and stylish home with everything you need. Easy access to Aldeburgh and the surrounding area from the house. We were a family with a range of ages 20 to 79 and we were all comfortable and didn’t want the week to end. Thank you for another lovely stay .
Reviewed by Tracy5.0★Jun 2023
-
"Stair gate does not fit the staircase which meant it was hard work to contain dogs to just ground floor."
The flush on middle floor en-suite was not working properly. We could not get the extractor fans to work in the bathrooms. Parking is enough for 1.5 cars in reality. All in all a lovely house.
Reviewed by Michala4.7★Jun 2023
-
"I did send an email while on holiday to Sykes and it reads as follows: I just wanted to forward a message onto the owner to advise them of an incident that occurred on Sunday where upon opening one of the kitchen Sach windows it actually fell out of the frame hitting me on the head."
Not only was this extremely painful at the time knocking me to the floor but I have since had concussion now for over 48 hours with dizziness and being sick. Fortunately one of my grandchildren was not near at the time or things could have been much worse. I didn't even realise Sach windows had clips within them allowing the window to fully come backwards but can only assume these are for cleaning external glass from the inside but in this case I assume the clips had not been replaced. Like I say fortunately it was me and not one of my grandchildren opening the window but it had absolutely ruined my holiday with me still being sick last night and too dizzy to drive. I'm hoping I will be better before leaving Friday morning. I do have pictures of the window and how it comes backward for ref.
Reviewed by Emma4.4★May 2023
-
"We had a wonderful few days at Neptune House- and really enjoyed the house and it’s proximity to Aldeburgh."
Just a few suggestions that would have made it an even better stay: - the hoover had very poor suction- so the daily hoovering up after the dog (as requested in the House Manual) made this a very difficult task. - the towel rail in the 1st floor en-suite bathroom was very hot- and could be dangerous for children. - no tea towels were provided- which we had expected. - no hair dryers were provided - despite saying they were in the House Manual. These issues did not detract from us having a lovely time- but you might wish to consider them for future guests.
Reviewed by Sarah4.7★May 2023
-
"Fabulous!!!"
Reviewed by Sarah5.0★Jan 2023
-
"Only one key was a problem with three/four couples."
Top floor bed small and uncomfortable on one side.
Top floor radiator’s do not get hot and bathroom radiator needed bleeding as only hot at the bottom.
Top floor toilet is constantly running.
Cisterns take to long to refill.
Extractor in top floor bathroom not working.
Kitchen well equipped.
Lounge comfortable and cosy.
Garden area safe and secure for dogs.
Property easy walking distance to town.
Thank you for your feedback, and we are delighted to hear that you found the property to be well equipped, comfortable and welcoming, and that you had a lovely holiday at Neptune.
We will organise for our handyman to attend the running cistern and check the radiators to ensure all are working as they should.
Property Owner
Reviewed by Tony3.4★Dec 2022
-
"We had a wonerful stay in a perfect location."
The house was beautifully presented.
Only a couple of obsevations:
Some fire side tools would be helpful for the wood burner.
The BT TV box stopped working in the lounge. The response was top class.
Could not be resolved while we were there, completley understand that these things happen and the bottle of bubbles was much appreciated!!
Reviewed by Elizabeth4.7★Nov 2022
-
"Lovely house."
Some negatives, windows needing cleaned, a bit cobwebby around them inside and out. Iron hoover and ironing board sub par
Reviewed by Debbie3.8★Oct 2022
-
"Lovely property, maybe after a busy summer of rentals it needs some TLC."
Reviewed by Sara4.7★Sep 2022
-
There are no reviews featuring this term
Show all reviews