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"Fam on oven very noisy, which made it horrible to sit in kitchen after a meal."
Grill in main oven did not work.
The property was not very well cleaned, some areas worse than others.
Location of property was fantastic. Very well equipped, everything you need for a stay. No upstairs loo was a small issue for my husband, we did not think this was not very clear in ad.
Reviewed by Nicola3.1★Oct 2024
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"The cottage was really nice but not suitable for everyone, including my husband and I."
We missed the part of the description where it said about the downstairs bathroom, and found this to be quite a big problem. I am 75 and severely visually impaired, to negotiate from the bedroom, down the stairs and across the large kitchen to the toilet, in the middle of the night, was quite challenging. The same for my husband. The lounge was ok but very dark, even with the light on, making it difficult to see to read etc, the bed was huge and very comfortable. The kitchen was very well equipped with plenty of tableware and cutlery and the little, gift-wrapped parcel of dish cloths, sponge, bin bags and dishwasher and washing machine tablets was a lovely touch, even though we didn't use either of them, as was the bottle of wine that was left for us, which we did use. All-in-all, lovely place but shame about the downstairs bathroom.
We are glad you enjoyed your stay and are sorry if you felt the description and floor plan did not show the location of the bathroom clearly enough.
Property Owner
Reviewed by Carole4.1★Sep 2024
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"We enjoyed our stay but hadn't realised that there was no upstairs toilet, so it wasn't ideal for my 89 year old father."
The water wasn't hot enough to bath in, albeit the shower was excellent.
The property is small and this is a common layout but we are sorry if you felt the description and floor plan did not show the location of the bathroom clearly enough. We have had complaints about the high water temperature so turned it down a little but having said that, we still find it quite hot enough. I'm not sure anyone has ever used the bath though.
Property Owner
Reviewed by Steven3.8★Sep 2024
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"2nd time we've stayed - lovely cottage, great location - but cleaning was a little sparce this year."
. dirty towels left in bathroom (& clean ones at least!) and bedding hadn't been changed in one of the bedrooms. We had to strip and wash it after we realised..
We are so sorry to hear this. Please, please, call us when you have any issues. We could have had that changed and replaced for you immediately. We have fed this back to our cleaning team.
Property Owner
Reviewed by Danielle3.1★Aug 2024
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"Lovely place to stay and perfect if you have little ones, well prepped with baby gear, huge garden, well equipped kitchen and shops less than a minute walk."
Had an all round wonderful time.
We are so glad you liked the house and had such a good stay in Aldeburgh. Thank you for your feedback.
Property Owner
Reviewed by Keshav5.0★Aug 2024
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"The inside of the house is really lovely."
The listing did not suggest it was located on a main road which it is so we couldn’t have our windows open at night and it was really warm when we stayed.
Main problem is the garden. Appreciate that the listing said there is a right of way but for our stay there we’re constantly people using it. The gates are left open so the property is not dog friendly.
There is no privacy with the low wall and the neighbour walking around using his workshop, we felt like we couldn’t sit in the garden at all. Not ideal and definitely not a private, dog safe garden.
We are pleased that you thought the house was nice and hope you had a good stay in Aldeburgh. We’ve been listing with BoS for 5 years and this is the first time anyone has ever called it a busy road, but everything is relative to what you are used to: This is our quiet happy place, but Aldeburgh is a vibrant seaside town in high season, so we are sorry you felt it was not to your liking. Our dog loves the large garden and most of our bookings include dogs, but it is a factor that you will need to close the gates. The neighbours are very friendly, but this is a terraced property which means it is not as private as some places that are completely isolated in the middle of nowhere. We hope this clarifies any points that you felt were inaccurate.
Property Owner
Reviewed by Abi2.8★Jul 2024
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"Lovely little terraced cottage 10-15 minutes walk from Aldeburgh High Street and sea front."
Cosy lounge with 2 sofas and smart TV (which we had to retune to all channels for some reason?), large kitchen/dining area, downstairs bathroom with bath and shower and leaned garden with patio outside. 2 bedrooms upstairs with comfy beds. Tesco and Coop handy as just across road, and pub, The Railway Inn, few minutes walk away (doesn't serve food at present though). Visited lots of places, all within decent driving distance, including Framlingham and Orford castles, Sutton Hoo, Landguard fort, Woodbridge, Thorpeness and Southwold. Only thing we would say, is for dog owners to keep an eye on your pet when in garden as open access for neighbours via gates, and these are not always left in closed position when others use them. And small upstairs room would make a nice upstairs WC. Otherwise an excellent stay and highly recommended.
We are so glad you liked the house and enjoyed your stay in Aldeburgh. Thank you for your feedback.
Property Owner
Reviewed by Paul5.0★Jul 2024
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"A gorgeous cottage that was an ideal base for our holiday."
It was spotlessly clean and beautifully furnished. A lovely stay.
We are so glad you liked the house and enjoyed your holiday. Thank you for your feedback.
Property Owner
Reviewed by Sarah5.0★Jul 2024
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"We loved it."
Very comfortable and had everything we needed. The oven was challenging but we coped!
We are so glad you liked the house and enjoyed your holiday. Thank you for your feedback.
Property Owner
Reviewed by Judith5.0★May 2024
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"We had a great break at Somewhere only we know, great location and a really lovely cottage."
The cottage had everything we needed and a lovely garden for our Cairn to play on. Definitely be back.
We are so glad you liked the house and enjoyed your holiday. Thank you for your feedback and hope to host you again soon.
Property Owner
Reviewed by Mark5.0★May 2024
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"We had a lovely week in Aldeburgh, cottage was beautifully clean and well located."
Lots of great places to eat and drink. Looking forward to visiting again.
For those with dogs and small children then just look out for the gates in the back garden which can be sometimes left open as part of the shared access.
Thank you for your feedback. We are glad you enjoyed your stay at Somewhere Only We Know!
Property Owner
Reviewed by Neill5.0★Apr 2024
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"What a lovely cottage, extremely clean and comfortable and very well equipped (and warm, heating was very efficient)."
Both the Co-op and Tescos are literally across the road and we enjoyed a fabulous breakfast again across the road at the Auld Cafe.
A very relaxing week.
Our little border terrier 'Harry' thoroughly enjoyed himself.
Thank you for your feedback and we are very glad Harry (and you!) enjoyed your visit. There are some lovely cafes, shops and walks off of the obvious high street.
Property Owner
Reviewed by Susan5.0★Mar 2024
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"The cottage was lovely and very welcoming."
It was spacious and the beds were very comfortable. The cottage was very well equipped with everything you would need on holiday. We will definitely return.
Thank you for your kind comments. We are very glad you enjoyed the cottage and Aldeburgh.
Property Owner
Reviewed by Christine5.0★Oct 2023
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"When we arrived all was good so we both went out to the garden without our two dogs just to check that the garden area was secure ."
we found that the two gates on either side of the garden were open so we shut them then let the dogs out .
all was good for the next couple of days .
we did see that the bin for the rubbish had been removed but the gates were then closed .
on our last night we came in at about 4.30 pm let the dogs out and I then picked up the black bag to put out and then I found that there was both gates wide open and one of our dogs was missing .
my self and me wife then started to shout out for our dog and could not see her anywhere .
at the end of the houses to the right there was an alleyway to the main road so we both went down the alleyway to the front of the house which is on a main road .
I went to the right and my wife went to the left and while my wife was looking she saw our dog at the edge of the road so she shouted for her to stay and she did so my wife was able to get her and bring our dog back .
both of the neighbours knew that we had dogs as they had seen them so why they left the door open .
my wife was in bits all night thinking what could of happened .
we put our comments in their book at the property stating that we would never come back to stay at this property .
if they can’t guarantee that the gates are closed the they should have another gate put up at the end of the patio where there is a wall in place and then this could be locked and you could let your dogs out into this safe area before they go into the main garden.
I do believe that all dog owners and parents with small children should be aware of this problem .
Thank you for your feedback. We are very sorry that you had a traumatic experience with your dog. As parents and dog owners ourselves, we have tried to consider and mitigate as many safety aspects as possible; we have certainly never had any issues. The curse of bin day at holiday lets is something that is very difficult to manage and the traipsing through of recycling can mean that some neighbours leave gates open as they go back and forth. It's just a quick look out of the back door before letting children or furry friends run out.
We hope, otherwise, you enjoyed your stay.
Property Owner
Reviewed by Gary5.0★Oct 2023
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"Our second time this year at Somewhere only we know, we visited in may then ..."
Our second time this year at Somewhere only we know, we visited in may then again in September, we had an enjoyable stay both time’s, it’s so handy for everything, the cottage is comfortable & the garden is great for the dog’s, we did have a problem this time with the shower, the hot water was scolding & we couldn’t turn it down, we reported it & unfortunately it needed a new part so we managed with bath’s, other than that we had a great time visiting Thorpeness Orford & Southwold, we will return,
Hi Veronica, thank you for choosing Somewhere Only We Know for your holiday to Aldeburgh again. We are very pleased that you enjoy the location and house.
Thank you for proactively reporting the issue with the shower, so often people leave it until after their stay to say anything and it is difficult to rectify. Unfortunately, due to requiring a new thermostat, it did take us a couple of days to fix by which time you had left us. We hope you will be able to join us again and enjoy your new shower!
Property Owner
Reviewed by Veronica4.4★Sep 2023
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"We stayed for a weekend just before most schools break up."
Getting the key was smooth and trouble free.We found it clean, comfortable and very nicely decorated. The kitchen is stylish and equipped with everything you would need for your stay. The bathroom (which is on the ground floor) is modern and has both a bath and a very good shower. There’s a long, narrow and rather featureless garden with patio and lawn.
The location is very practical if not particularly picturesque. It’s just a ten minute stroll to the seafront. We had no problem parking right outside the property while we coming and going. For shopping there is a Co-op very close by.
I was going to list some criticisms but then they were so trivial I thought they looked a bit silly so I deleted most of them. Elderly or very young guests might find the stairs a bit steep.
It might make sense to have the Wi-Fi password on a sign in the kitchen rather than slightly buried in the property information file.
Reviewed by Will5.0★Jul 2023
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"Our first time in Somewhereonlyweknow, we enjoyed our stay very much, we loved ..."
Our first time in Somewhereonlyweknow, we enjoyed our stay very much, we loved the garden for our little shih-ztu & our collie, king’s field was so handy for walk’s, & the local pub the railway Inn we had a lovely Sunday roast dinner, the cottage has everything you need & is comfortable, I want to book again for September,
Reviewed by Veronica5.0★May 2023
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"The cottage was very well equipped, with everything you need."
The cottage is located just a 10 minute walk to the sea front.
We enjoyed a very peaceful week in the cottage and would consider returning if staying in Aldeburgh again.
Reviewed by Marc4.7★Apr 2023
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